Hi,

I recently upgraded our solution manager from 7.0 to 7.1. AS a part of solman_setup I am trying to sync local sld with LMDB. Ideally full sync shouldn't take more than few hours but it's been 3 days and my sync shows just 5%. I cancelled the job and started again but its still same. I see follwoing in the job log:

10/06/2015 10:48:15 Skipped class SAP_CIMData (already processed before abort)

10/06/2015 10:48:15 Skipped class SAP_InstalledSoftwareFeature (already processed before abort)

10/06/2015 10:48:15 Skipped class SAP_Supplier (already processed before abort)

10/06/2015 10:48:15 Skipped class SAP_SoftwareComponent (already processed before abort)

10/06/2015 10:48:15 Starting full synchronization of class SAP_SupportPackage...

10/06/2015 10:53:39 Data fetched: 76,246 source instances in 197,067 ms, 29,084 target instances in 126,470 ms

Content synchronization from SLD to LMDB is not finished (progress 5%)

Regards,

SJ

Hi,

When we create a service desk message using 'Help -> Create support message' menu in any system in the landscape (that is connected to Solution Manager system), i know that the information that is automatically captured is the system details like SID, installation no., installed software components along with the transaction that the user is in currently and user ID.

However, if we also want the error (for which the user is creating the support message) that is encountered while running the particular transaction be also captured..then is there any standard configuration that can be done?

If yes, then could you please guide on how it can be done?

If not, then is it possible to do it with any BAdi or code changes?

Regards

Shubhra

Hi Folks,

I am executing the SOLMAN_SETUP process in "managed system setup configuration" and I had received the attached error.

SOLMAN_SETUP-->Managed system setup-->configure'Managed system system without service delivery" and received "Maintains user error"

If any idea on this.

Regards

Karthik.M

Hello SND members,

Anyone implemented HELP CENTER where central repository is in Solution Manager...?We want to use in our HCM Portal Solution Manager as central repository...working with SHC_ADMIN and SI80 if needed??

Is not clear if we Need to have Content Server installed to use repository for documents in SOLMAN? I know SOLMAN has his own SAP KW  but I found a note : 966400 where is mentioned that we need Content Server for Training documents....

Anyone who implemnted  this? Maybe using File Share instead of SOLMAN?

Thank you!

Hello everyone,

I'm facing a recurring problem that has me somewhat stumped in Charm.

We're running SolMan 7.1 SP14

We've implemented Charm for a few projects, but also have 1 big maintenance project that is kept open for non-release changes & emergency fixes.
We have the /TMWFLOW/SCHEDULE_IMPORT scheduled every 30 minutes to import transports in our acceptance system that have the correct status in charm.

This works correctly most of the time. But from time to time, it seems to fail for the above mentioned big maintenance project. The job runs correctly (with the required variant to specify the system & client), but nothing happens. A few seconds of CPU time, tracing shows a big load of select queries & an update statement. But nothing arrives at the managed system (no entries in TWA alerts or import history)

In the corresponding tasklist within SolMan, nothing is logged either (which seems to be correct by design: if /TMWFLOW/SCHEDULE_IMPORT doesn't find anything, he doesn't log it in the tasklist calendar either). Unfortunate, because that means I can only guess what he did do.

And this situation doesn't change anymore, nothing is imported once this occurs.

A fix seems to be to schedule the import manually in the tasklist once, after which the import queue gets processed, and the next few times, import succeeds again.

I can rule out a restriction of rights since manually starting it does work. Setup seems to be OK as well, for the same reason.

But I'm not sure what to look at next in order to find a cause for this behaviour.

Has anybody had anything similar happen in the past? Any good ideas or suggestions?

Thank you for any assistance and for reading this far

Hello Experts,

In SAP EarlyWatch report for a production system, the system is being reported as not productiv system. Please help on how to change it to production sytem.

Thank you for your help.

Dear Experts,

We are configuring Technical monitoring in solution manager, ECC development system is configured to get alert while we configure ECC QAS server facing issue. I have checked  for the extractors all are reporting and its in green status. I have checked for data collection of the host agent and found the configuration agent XML is not reaching. I have followed the below note but it doesn't help me to solve this issue. Hostagent is in latest version.

1854525 - "Configuration XML <nbr> likely did not reach the agent" - Solution Manager 7.10

Need your suggestions to resolve this issue.

Regards,

Saravanan R.

Hi,

While I am doing the downloads for EHPI Upgrade but after choosing target, it gives me this error.

Requested Attribute Change Package 'EA-IPPE===400' not deliverable.

Requested Attribute Change Package 'EA-IPPE===400' not deliverable.

Message no.BORMMSGDELTACALC164

Please help

Thanks

Hello Experts,

     I am supposed to change the status(from imported into production to confirmed -->completed) of near about 600 urgent change documents (CD) in ChaRM (Change Request Management) in different landscapes. Is there any method by which I can change multiple request at a time. Currently I am doing individually by opening multiple windows.

Please Help.

Regards,

Rahul Gaikwad.

Dear Experts,

We're struck with error during the Solution Manager SP upgrade (SP14) using SUM (Software Update Manager).

Error "java.lang.NullPointerException: while trying to invoke the method java.lang.Process.destroy() of a null object returned from com.sap.sdt.tools.proc.OsProcess.getProcessObject()." occurred during Execution phase step "Deploy SDM".

Please find below the Error log:

<!--LOGHEADER[START]/-->

<!--HELP[Manual modification of the header may cause parsing problem!]/-->

<!--LOGGINGVERSION[2.0.7.1006]/-->

<!--NAME[F:\SUM\SUM\sdt\log\SUM\DEPLOY-SDM_12.LOG]/-->

<!--PATTERN[DEPLOY-SDM_12.LOG]/-->

<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/-->

<!--ENCODING[UTF8]/-->

<!--LOGHEADER[END]/-->

Dec 14, 2015 10:31:32 PM [Info  ]: Number of source deployed components detected from components provider: 27

Dec 14, 2015 10:31:32 PM [Info  ]: Number of source deployed components detected from components provider: 27

Dec 14, 2015 10:31:32 PM [Info  ]: DeployController release is 7.10. Component version rule UPDATE_LOWER_ONLY will be used.

Dec 14, 2015 10:31:32 PM [Info  ]: Deploy version rule has been set to updateLowerOrChanged in file F:\SUM\SUM\sdt\param\jspm_config.txt.

Dec 14, 2015 10:31:32 PM [Info  ]: Deploy error strategy has been set to stop in file F:\SUM\SUM\sdt\param\jspm_config.txt.

Dec 14, 2015 10:31:32 PM [Info  ]: Deployment prerequisite check error strategy has been set to stop in file F:\SUM\SUM\sdt\param\jspm_config.txt.

Dec 14, 2015 10:31:32 PM [Info  ]: Undeploy error strategy has been set to skipDepending in file F:\SUM\SUM\sdt\param\jspm_config.txt.

Dec 14, 2015 10:31:32 PM [Info  ]: Undeploy dependency rule has been set to stop in file F:\SUM\SUM\sdt\param\jspm_config.txt.

Dec 14, 2015 10:31:32 PM [Info  ]: Deploy timeout has been set to 7200 seconds in file F:\SUM\SUM\sdt\param\jspm_config.txt.

Dec 14, 2015 10:31:32 PM [Info  ]: Start parsing deployment order definition file F:\SUM\SUM\sdt\config\dodf.xml.

Dec 14, 2015 10:31:32 PM [Info  ]: File F:\SUM\SUM\sdt\config\dodf.xml is parsed and relative deployment data model is extracted.

Dec 14, 2015 10:31:32 PM [Info  ]: Start parsing deployment order definition file F:\SUM\SUM\sdt\config\dodfNonsupportedDCType.xml.

Dec 14, 2015 10:31:32 PM [Info  ]: File F:\SUM\SUM\sdt\config\dodfNonsupportedDCType.xml is parsed and relative deployment data model is extracted.

Dec 14, 2015 10:31:32 PM [Info  ]: Number of source deployed components detected from components provider: 27

Dec 14, 2015 10:31:32 PM [Info  ]: Updating SDM...

Dec 14, 2015 10:31:32 PM [Info  ]: Unpacking F:/SUM/SolMan_Patches/SDMKIT17_0-10006657.JAR to folder F:/SUM/SUM/sdt/tmp/unpack_SDMKit...

Dec 14, 2015 10:31:32 PM [Info  ]: File F:\SUM\SUM\sdt\tmp\unpack_SDMKit has been deleted.

Dec 14, 2015 10:31:32 PM [Info  ]: Directory F:\SUM\SUM\sdt\tmp\unpack_SDMKit has been created.

Dec 14, 2015 10:31:32 PM [Info  ]: Stopping SDM server...

Dec 14, 2015 10:31:32 PM [Info  ]: AS Java process ID 135 has been started.

Dec 14, 2015 10:31:32 PM [Info  ]:   Command line: F:\usr\sap\SID\DVEBMGS00\exe\sapjvm_5\bin\java.exe -Xmx900M -Djava.ext.dir=F:/usr/sap/SID/DVEBMGS00/SDM/program/lib;F:/usr/sap/SID/DVEBMGS00/exe/sapjvm_5/jre/lib/ext -cp . -jar F:\usr\sap\SID\DVEBMGS00\SDM\program\bin\SDM.jar shutdown Sdmguiport=50018 sdmHome=F:/usr/sap/SID/DVEBMGS00/SDM/program logfile=F:\SUM\SUM\sdt\log\SUM\OperateSDM_23.LOG

Dec 14, 2015 10:31:32 PM [Info  ]:   Standard out: F:\SUM\SUM\sdt\log\SUM\OPERATESDM_12.OUT

Dec 14, 2015 10:31:32 PM [Info  ]: Deployment message for component SAP_JAVASL :

Dec 14, 2015 10:31:32 PM [Error ]: The following problem has occurred during step execution: java.lang.NullPointerException: while trying to invoke the method java.lang.Process.destroy() of a null object returned from com.sap.sdt.tools.proc.OsProcess.getProcessObject().

Any ideas, please?

Thanks & best regards,

Sreenu

With SAP Solution Manager 7.1, the Landscape Management Database (LMDB) has been introduced, changing the handling of landscape data. In the following, we have collected answers to frequently asked questions.

Add new questions as comment!

For detailed LMDB information, see the Documentation for System Landscape Management - LMDB

What is a ... *** NEW *** What's new with the LMDB in 7.2? Where can I find landscape descriptions? Why are there several repositories for landscape data: SLD, SMSY, and LMDB? What's better with the LMDB? How does data get into the LMDB? Can all LMDB data be updated automatically? How does data get into SMSY when the LMDB replaces the local SLD in the SAP Solution Manager 7.1? What is the significance of SMSY as of SAP Solution Manager 7.1 SP9/10? What to do with data of systems that do not exist any longer? What to do if there are duplicate system entries in the LMDB? How can I deal with duplicate host names in VAR scenarios? How can VARs manage landscape data of several customers? How do I connect the right SLD, can I change SLDs in between? How can I update outdated CR Content in the LMDB? What CR CONTENT (SAP Software Catalog) do I need and how can I update or repair it? If data supplier information is forwarded from a PI-SLD to the Solution Manager SLD, where must the latest CR content be installed? How do I set the rank for content synchronization between SLD and LMDB? Which CIM model version does the LMDB need? Must the SLD have the same version? Why do I not see some properties of my technical system? Why is there outdated data? How can I check the data suppliers for a technical system? How can I regularly monitor all my data suppliers? How can I ensure that data suppliers send correct data to the SLD? I deleted a technical system in the LMDB – how can I get it back? Where do I report problems with the LMDB? Table rlmdb_clear_changelog keeps growing - how can I regularly delete old entries? How is LMDB data synchronized with the SAP Support Portal? Which background jobs are running for the LMDB? As long as NW7.31 PI SLD has all contents, can we simply swap LMDB sync from NW PI 7.11 SLD? Is there any risk removing the target of NW PI 7.11 SLD and add NW7.31 SLD? How can I get support to plan a company-wide SLD landscape? Where do I assign product instances to the product system? How can I familiarize myself with logical components? Are there reports to extract landscape data from the LMDB?

What is a ...

technical system, product system, product instance, software component (version), logical component ...?

*** NEW *** What's new with the LMDB in 7.2?

To sum up the most important news:

• Transaction SMSY has now been shut off, completely.
• "product systems" do not exist any longer. (Product dependencies throughout the technicl systems are now modeled in the maintenance planner.)

For more information, see Changes and New Features in 7.2 SPS 1.

Where can I find landscape descriptions?

The system landscape consists of all the systems in the landscape. These systems' data is collected by the System Landscape Directory (SLD). While the SLD only knows about single technical systems, the landscape description is created in the LMDB of SAP Solution Manager, describing the dependencies between technical systems for maintenance and monitoring purposes. The LMDB provides landscape descriptions to other tools, such as Maintenance Optimizer and Landscape Planner.
For more information, see Landscape Descriptions.

Why are there several repositories for landscape data: SLD, SMSY, and LMDB?

• The SLD is the target for self-registration of technical systems in the IP landscape. This technical systems information is provided for applications in non-productive and productive applications such as SAP NetWeaver Process Integration and WebDynpro (Java) based applications that need this information. Because of the productive use of the data it provides, often many SLD systems are used in customer landscapes (see SLD Topology: How-To Gather and Distribute SLD-Data in Your IT-Landscape).
• The LMDB retrieves technical system information from the SLD as a basis for landscape data, to manage technical systems in monitoring and maintenance processes. It acts as a single source of truth in SAP Solution Manager. It provides a centralized UI approach to landscape verification functions and transaction SMSY.
  As of SAP Solution Manager 7.1 SP0-4, the LMDB manages information about technical systems, hosts.
  As of SP5, the LMDB also manages product system information.
• Transaction SMSY is the "old" system information storage, being replaced by the LMDB bit by bit.
  Up to SAP Solution Manager 7.1 SP4, SMSY is still used to manage product system information, but gets all technical systems information from the LMDB.
  As of SP5, SMSY is only used to manage project-related data (logical components and solutions); the required data (technical systems and product systems) ar edited and provided by the LMDB (see New in SP05: Product System Editor in the Landscape Management Database of SAP Solution Manager 7.1).

What's better with the LMDB?

SAP Note 1679673 explains the most important differences between LMDB and SMSY.

For further improvements of the LMDB with SAP Solution Manager 7.1 SP10, see the following documents:

• Evolution of Landscape Data Management – Part II: What’s better with LMDB in SAP Solution Manager 7.1, SPS10?
• News In SAP Solution Manager 7.1 SPS10 LMDB – System Demo
• Demo:Diagnostics Relevance Flag Setting in LMDB of SAP Solution Manager 7.1 SPS10
• Demo:Logical Component Assignment in LMDB of SAP Solution Manager 7.1 SPS10
• Demo:Product System Assignment in LMDB of SAP Solution Manager 7.1 SPS10

How does data get into the LMDB?

The most important data source for the LMDB is the SLD – every LMDB needs to be connected to an SLD. All data contained in the SLD is retrieved by the LMDB via full, automatic synchronization. Some data is created in the LMDB, manually.#

1. CIM model and CR content (SAP software catalog) are synchronized from the SLD.
2. All technical systems with a data supplier are supposed to forward their system identity to an SLD. For 3rd-Party systems, this can be done by 'sldreg' data suppliers; details under System Landscape Directory -> Registering Third-Part Systems in the SLD.
   From the SLD, all data changes are forwarded to the LMDB.
3. If a technical system type doesn't have a data supplier (yet), its data can be created in the LMDB manually.
4. Systems that were manually created in transaction SMSY (because they once didn't have a data supplier, for example) can be migrated to the LMDB when you are updating to SAP Solution Manager 7.1. For more information, see SAP Help Portal: Migrating System Information from SMSY to LMDB.
5. Product system descriptions always must be created in the LMDB manually (as of SP5, previously in TA SMSY), based on the technical information provided by the SLD.

• SAP Help Portal: Integration of System Landscape Management
• SCN: More on System Landscape Directory-> Demo: The Full Automatic Sync Feature in the SLD of SAP NetWeaver 7.1.
• Planning Guide — System Landscape Directoryat http://scn.sap.com/docs/DOC-8042
• SAP Note 1669649

Can all LMDB data be updated automatically?

There is an increasing automation in creating and updating LMDB data. For example, as of SAP Solution Manager 7.1 SP08, product system information is aut. updated, when the technical system information is updated. For more information, e.g. on repairing system duplicates, deleting uninstalled application servers and technical systems, and SAP Solution Manager application changes due to system landscape changes.
For more information, see SAP Note 1916052.

How does data get into SMSY when the LMDB replaces the local SLD in the SAP Solution Manager 7.1?

SMSY gets all technical (as of SAP Solution Manager 7.1 SP0) and product system information (as of SP5) from the LMDB. For older technical systems, that were registered in SAP Solution Manager 7.0 in SMSY manually, a migration process from SMSY to LMDB is available; for more information, see SAP Help Portal: Migrating System Information from SMSY to LMDB.

Product systems (until SP4) and logical components are still created in SMSY.

What is the significance of SMSY as of SAP Solution Manager 7.1 SP9/10?

Several SAP Solution Manager applications still receive system information from transaction SMSY, though the data in SMSY is only replicated from the new repositories. For more information, see SAP Note 1905236.

What to do with data of systems that do not exist any longer?

First of all: Do not simply delete technical system information in the LMDB. If a system becomes obsolete, delete it from the SLD, first, and deactivate the data supplier. The deletion is aut. synchronized with the LMDB and SMSY.

• To consistently delete information for a managed system, see the guided procedure in SAP Solution Manager 7.1:
  • SP11: Guided Procedure Management> Selection> select system > Guided Procedure Browser > Start Embedded > Start All Guided Procedures > Decommissioning
  • SP12: Managed Systems Configuration> Technical Systems> select the system to remove > Advanced Options> Decommissioning
• If, for some good reason, a technical system information was manually created in the LMDB, you also have to delete it manually. For more information, see the SAP Help Portal: Delete Technical System Information and SAP Note 1714786.
• If a system was moved to a different server, this move can be handled in the SLD so that depending data (e.g. business systems) does not get lost but is updated.

See also:

• More on System Landscape Directory -> How-to Manage House-Cleaning in the System Landscape Directory - Duplicate System Entries
• Delete Managed System
• Decommissioning a Managed System from Solution Manager 7.1 SP11

What to do if there are duplicate system entries in the LMDB?

For different reasons, it can happen that the same system is registered more than once in the LMDB, with the same SID (e.g. ABC) but with different extended SIDs (e.g. ABC00001 and ABC00002) and maybe different hosts or installation numbers.

To find out how to clean up this situation, see SAP Note 1694004.

How can I deal with duplicate host names in VAR scenarios?

In a value-added reseller (VAR) scenario, systems from different customers are managed. When these systems share the same system IDs (e.g. C00) and the same host names (e.g. SAPPRD), you end up with several systems named "C00 on sapprd". The issue is described in the following discussions, for example: http://scn.sap.com/thread/3451267 and http://scn.sap.com/thread/3538016.If independent landscape are managed by a VAR in one SLD and SAP Solution Manager/LMDB, you must ensure a seperation of host names, for example by customer individual prefixes.For more information, see How-To Handle Landscape Data as a Value-Added Reseller Using LMDB -> Uniqueness of Landscape Data.

How can VARs manage landscape data of several customers?

Value-added resellers (VARs) provide services for several SAP customers and have to deal with a more complex landscape. For more information, see the blog How-To Handle Landscape Data as a Value-Added Reseller Using LMDB.

How do I connect the right SLD, can I change SLDs in between?

The SLD connection in SAP Solution Manager is set up in TA SOLMAN_SETUP -> System Preparation -> Prepare Landscape Description -> Select SLD and Set Up LMDB.

Connecting several SLDs to one SAP Solution Manager LMDB is not recommended. If you need to do so, you MUST make sure that any piece of information gets to the LMDB only via one SLD. Data on two or more SLDs must not overlap.

To ensure consistent CR content, you can only select one SLD as a CR source. For all other data (SIDs of tech. systems, business systems, host names, servers, etc.) you MUST install processes to fully separate the names (by naming conventions) and the data flow (by complete separation of SLD systems) to keep the unique-path-principle for data.

• SLD-LMDB Topology – Connections, Valid, and Invalid Data Exchange Between SLD and LMDB of SAP Solution Manager
• SLD and LMDB Topology: Replacing the Source SLD for the LMDB
• To keep SLD content available for SAP Solution Manager during SLD maintenance, you can switch between different SLDs that are in sync. For more information, see Switching between 2 SLD Systems in Sync with an LMDB or a 3rd SLD.

How can I update outdated CR Content in the LMDB?

CIM model and CR Content are identical in System Landscape Directory (SLD) and LMDB. Every LMDB needs to be connected to an SLD system via full automatic synchronization. Together with all other data CIM model and CR Content are retrieved and updated from the SLD.

For details on CIM model and CR Content, see:

• SAP Note 669669
• SAP Note 1701770

More on System Landscape Directory -> How-to Handle Data in the SAP NetWeaver System Landscape Directory

What CR CONTENT (SAP Software Catalog) do I need and how can I update or repair it?

Having consistent and up-to-date software catalog data (also known as CR CONTENT) in SLD and LMDB is a prerequisite for correct description of the IT landscape. There are several SAP Notes describing how to install SAP CR CONTENT, how to keep it up-to-date, and how to repair it if there are inconsistencies in the SLD and/or LMDB. See Software Catalog Data aka CR CONTENT in SLD and LMDB for more information.

If data supplier information is forwarded from a PI-SLD to the Solution Manager SLD, where must the latest CR content be installed?

Ideally, the CR content is up-to-date in all SLDs. If you cannot make changes to your PI production system, you must at least update the SAP Solution Manager SLD. For the synchronization between SLD and LMDB it is important to have the latest CR content in the SLD that is used as CR source for the content synch (here, the Solution Manager SLD). The supplier data sent to the PI-SLD is forwarded in its original state and processed in the SAP Solution Manager SLD, hence, it does not matter for the LMDB if the CR content is outdated in the PI-SLD.

How do I set the rank for content synchronization between SLD and LMDB?

LMDB is acting as a single source of truth for landscape data in the SAP Solution Manager 7.1. It must always have a higher rank than the connected SLDs. Thereby, you avoid overwriting of manually edited data in the LMDB. For more information, see the SAP Help Portal: Connect LMDB to SLD.

Which CIM model version does the LMDB need? Must the SLD have the same version?

As a general rule, CIM model and CR content should not be older than three months compared to the latest version available in SAP Support Portal. The SLD content updates are published every four to six weeks. If more than one SLD is connected to the LMDB, each connected SLD must contain at least the required CIM model version. But the model versions in multiple SLDs don't need to be identical. For more information, see the SAP Help Portal: Connect LMDB to SLD and SAP Note 1701770.

Why do I not see some properties of my technical system? Why is there outdated data?

Check if the full, automatic content synchronization is running under SAP Solution Manager Configuration (transaction solman_setup) -> System Preparation -> Prepare Landscape Description -> Set Up LMDB.

Check if the affected technical system is available in the SLD – if it is: Did you change the system information manually in the LMDB (you can see this on the Overview under Last Manual Change for the technical system)? Manual changes in the LMDB have a higher ranking than information from the SLD to avoid manual changes from being overwritten. But this also means that you need to update manually what you changed manually. If there is updated information from the SLD, it won't be written into the LMDB.

In such a case, when data is correct in the SLD, it can be helpful to use the SLD re-synchronization function in the LMDB. For more information, see the SAP Help Portal: Resynchronize Technical System Information from SLD and SAP Note 1714786.

How can I check the data suppliers for a technical system?

In SAP Solution Manager, you can check the completeness of data suppliers in the editor for technical systems. In transaction LMDB, display technical system information and choose the More... link on the Overview screen. Here you see, which data suppliers are required, which are actually found and working, and if there are problems. For more information, read the help text in the new window that opens.
You can also run a report on data supplier completeness for several technical systems: On the start screen of transaction LMDB, choose Landscape Reporting. Under Report ID, choose SAP: Technical System: Data Supplier Completeness.

How can I regularly monitor all my data suppliers?

As mentioned in the previous FAQ, there is a report for data supplier completeness checks in the LMDB: transaction LMDB → Landscape Reporting → report SAP: Technical System – Data Supplier Completeness.

To check the activity of your data suppliers on a daily basis, for example, you can schedule regular exports of report results to spread sheets (see also the help tray in the report UI).

1. Define a report variant:
   1. In transaction SA38 of your SAP Solution Manager system, enter the program AI_LMDB_EXEC_REPORTING and choose Variants.
   2. Enter a name for your variant and choose Create.

   3. Select the namespace (normally ‘active’) and the report SAP: Technical System – Data Supplier Completeness.

      Select a system type.
      Under Export Option, we recommend that you choose Export to Server (Excel). 
      To setup the path, see the report help text with key words transaction FILE and AL11.
   4. Choose Variant Attributes. Make the required settings and save.
   5. Choose Save, again, then choose Back.
2. Schedule a job for the report:
   1. In SA38, enter the program AI_LMDB_EXEC_REPORTING and choose System→ Services→ Jobs→ Define Job (SM36).
   2. Enter the job name, choose Step to apply the predefined variant.
      Save and go back to Define Job (SM36).
   3. Choose Start condition.
      Choose Date/Time: Define a start date and check Periodic job.
      Choose Period values, select Daily and save.
      Save the start conditions.

How can I ensure that data suppliers send correct data to the SLD?

Check SAP Note 1842956 (Check Data Supplier Consistency for Technical System in LMDB).
If kernel or database data is missing, especially check if the SLD registration by sapstartsrv is active. See SAP Notes 1717846 (sapstartsrv SLD registration), 1824302 (Caption property of the SCS instance is incorrect in SLD), and 1715334 (SAPJVM version registered incorrectly in SLD).

I deleted a technical system in the LMDB – how can I get it back?

If you deleted information for a technical system from the LMDB completely, see SAP Note 1714786.

Where do I report problems with the LMDB?

The component to create incidents is SV-SMG-LDB.

Table rlmdb_clear_changelog keeps growing - how can I regularly delete old entries?

From SAP Solution Manager 7.1 SP13, you can schedule regular jobs to run the delete report rlmdb_clear_changelog. For example, you can define that the job should run daily and delete all changelog entries that are older than 6 month. For details, start the report rlmdb_clear_changelog in SA38 and read the help text.

How is LMDB data synchronized with the SAP Support Portal?

See SAP Help Portal: Synchronize System Information with the SAP Support Portal.

Which background jobs are running for the LMDB?

Job	What it does
SAP_LMDB_LDB_*	Synchronization with SLD: In the SAP Solution Manager system, the name of the sync jobs between SLD and LMDB start with SAP_LMDB_LDB_* (e.g. SAP_LMDB_LDB_0000000001) and run under the SOLMAN_BTC system user. More at Connect LMDB to SLD.
SAP_LMDB_SMSY_SYNC SAP_LMDB_LCACHE_* DIAG_NOTIF_GUIDS_*	Jobs that initially fill the data stores in SAP Solution Manager: SAP_LMDB_SMSY_SYNC for consumer CL_LMDBS_NOTIFICATION (SMSY) SAP_LMDB_LCACHE_<domain id>_<namespace id> for consumer CL_LAPI_NOTIFICATION_CONSUMER (L-API cache) DIAG_NOTIF_GUIDS__<domain id>_<namespace id> for consumer CL_DIAGLS_LMDB_NOTIF_MANAGER (diagnostics) Valid until 7.1 SP7. See SAP Note 1592461.
SAP_LMDB_NOTIFY_LDB_*	Synchronization with SMSY and others: Between SMSY and SLD, there is no direct connection anymore. But all data in LMDB is automatically forwarded to SMSY by this notification job and by downstream sync jobs of individual consumers. Furthermore, this job updates other notification consumers, e.g. the Landscape API (L-API), diagnostics, and dual-stacks.
REFRESH_ADMIN_DATA_FROM_SUPPORT	Download SAP Support Portal information to SAP Solution Manager: Basic license data is regularly downloaded from the SAP Support Portal (aka 'OSS system') to SAP Solution Manager with this batch job. Parts of the downloaded information is stored in the LMDB. More in SAP Note 1490774.
LANDSCAPE FETCH job (daily) triggers report RSGET_SMSY (During solman_setup, is directly executed, once.)	Synchronization of LMDB and SAP Support Portal: LMDB data for all technical systems that are configured as 'active' is synchronized with the SAP Support Portal. For more information, see Synchronize System Information with the SAP Support Portal, which also explains how to trigger the job manually. See also SAP Note 993775. RFC Synchronization with ABAP systems: The job gets data, directly by RFC, from ABAP systems where there READ RFC is available or maintained. For more information, see Manage RFC Connections for ABAP Technical Systems. In SAP Solution Manager, this data is stored in transaction SMSY. with Transport Management System (TMS): If the system is a domain controller for the Transport Management System (TMS), also transport landscape information is synchronized, which includes system names, clients, software components, and TMS-specific information for systems in the transport domain.This is required for Change Request Management (ChaRM). In SAP Solution Manager 7.1, this data is stored in transaction SMSY. You can find the LANDSCAPE FETCH job in transaction solman_setup under Basic Configuration -> Configure Automatically -> Schedule Solution ManagerBackground Jobs.
RLMDB_OSS_SYNC_CONF_AUTO_MIG	Synchronization from LMDB to SAP Support Portal: This report uploads LMDB system information to the SAP Support Portal. More in SAP Note 993775.
LMDB_VERIFICATION	LMDB Verification Checks for Product Systems:       The job is run when you trigger verification checks in the LMDB product system editor. For more information, see Execute Verification.

SAP Note 894279 (Background processing in SAP Solution Manager) provides you with an overview of all jobs running in the background for SAP Solution Manager.

As long as NW7.31 PI SLD has all contents, can we simply swap LMDB sync from NW PI 7.11 SLD? Is there any risk removing the target of NW PI 7.11 SLD and add NW7.31 SLD?

See SLD and LMDB Topology: Replacing the Source SLD for the LMDB.

How can I get support to plan a company-wide SLD landscape?

For complex system landscapes an SLD planning workshop is recommended to define what the system landscape should look like. It can be followed-up by other services like a detailed migration plan, best practice recommendations for naming conventions, failover strategies, and maintenance or execution of the recommendations.

German-speaking customers still find the workshop as Strategischer SLD-Planungsworkshop in the ITTS Catalog.
In the future, SLD planning is part of a global SPM Service.

Where do I assign product instances to the product system?

When you maintain a product system, assign technical system + product instances to the product system - do NOT change the instances marked as installed on the technical system! Technical system information should always be sent by data supplier - do not change it manually.

How can I familiarize myself with logical components?

• for a general introduction: White Paper: SAP Solution Landscape
• SAP Help Portal: Logical Components
• Live demo in SAP Solution Manager RKT Material under https://service.sap.com/rkt -> SAP Solution Manager -> SAP Solution Manager 7.1 -> Solution Roles - SP10  -> Setup and Operations -> Configuration of SAP Solution Manager -> Logical Component Creation
• UI help text in SAP Solution Manager, transaction LMDB -> Logical Components -> expand help tray

Are there reports to extract landscape data from the LMDB?

There are several options. See System Landscape Reporting in SAP Solution Manager.

Hi ChaRM Expert,

We are using Solution Manager 7.1 & SP 10.

In our project landscape, one system is already configure as a "Conversion#1" system role.

So,the requirement is to make that system as a "Sandbox" system and then the option will active in action tab "Transport into Sandbox".

Please guide the pre step as well as post step of this activities.

Regards,

Abhinash

Hi Expert,

We are using Solman 7.1 SP10.

Status changes occurred by the Solman batch user to knock it back to To Be Tested.

Change Document is normal change.

Please see the screenshot and advice it why this happened

Regards,

Abhinash

!!! Great News from SAP Solution Manager !!!

SAP Solution Manager 7.2 has started Ramp-Up successfully.

Watch the ramp-up video on YouTube.

Please refer to the SAP Help Portal for more information.

Early Knowledge Transfer (formerly known as Ramp-Up Knowledge Transfer) will be available soon at http://support.sap.com/ekt-solutionmanager.

September, 2015

Learn about Maintenance Planner - The Next Generation Experience for Landscape Maintenance with SAP Solution Manager

Maintenance Planner is a solution hosted by SAP, offers easy maintenance of systems in your landscape and is generally available to all our customers on SAP Support Portal. Learn more from this document (also see Key Topics) and the blogs by Priti Dhingra: Announcing General Availability of Maintenance Planner - Successor of SAP Solution Manager Maintenance Optimizer,Prerequisites and Initial Setup and new: Simplified Installation of SAP Fiori Apps with Maintenance Planner. September, 2015

Expert Knowledge Transfer for SAP Solution Manager: New EGIs available

The SAP Enterprise Support Academy program has released new expert-guided implementations (EGI) for SAP Solution Manager. Find out more in the blog by Gerd Stumm. September, 2015

July, 2015

What You Can Do Today to Prepare for the next SAP Solution Manager Release 7.2

A blog by Gerd Stumm about convenient meet-the-expert sessions, offered by SAP Enterprise Support Academy. July, 2015

June 2015

Get an Exclusive Update on SAP Solution Manager 7.2

SAPPHIRE NOW Orlando 2015: Benjamin Wilkblogs about one of the hot topics at the SAP Service and Support Center booth. Watch the new deep dive video Ben has added to the blog quite recently covering the 7.2 upgrade process.June, 2015

SolMan to Cloud Setup: Basic Setup for Monitoring SAP Based Hybrid Solutions

The SolMan 2 Cloud (S2C) Setup (Transaction S2C_SETUP) is the starting point if you plan to monitor SAP Based Hybrid Solutions in your SAP Solution Manager 7.1 as of SP13. A new blog posted by Stephan PRAT. June, 2015

May 2015

SAP Mail Forms Demystified

In her blog Robyn Osby demystifies how to create custom mail forms in Change Request Management. May, 2015

Taking Care of the Introscope Enterprise Manager Through the EM Perflog Analyzer Tool

Fabricius Zatti blogs about a usefull tool which you can download from this wiki page. May, 2015

Don't Miss This: My Top 5 SAP Service and Support Sessions at SAPPHIRE NOW 2015

One of the great sessions recommended by Benjamin Wilkis of course on what is next for SAP Solution Manager. It is Session ID SC20421 with Marc Thier. See the key elements of our SAP Service and Support Center booth here and impressive impressions there. May 6, 2015

April 2015

BI reporting on SAP Solution Manager data

and Leveraging SAP Learning Hub: Reporting on SAP Solution Manager data. Brilliant: Once again SAP Mentor and Learning Hub Champion Tom Cenens shares his knowledge with the community. April 29, 2015

2015 ASUG Pre-Conference - What's New with SAP Solution Manager!

Simplify IT and Introduce New Business Innovations with SAP Solution Manager. Learn more in the new blog by John Krakowski who is looking forward to seeing you in Orlando at our ASUG Pre-Conference. April 29, 2015

March 2015

Solution Manager 7.2 SAP Webcast: Solution Documentation

plus Solution Manager 7.2 Roadmap Webcast Summary Part 1 and Solution Manager 7.2 Roadmap Webcast Part 2 - Cloud HANA Question Answer. Get to know the highlights of the new release and bookmark these three blogs by Tammy Powlas. March, 2015

SAP TechED 2015 sessions on Solution Manager - My Thrilling Experience

Prakhar Saxena blogs about streamlined sessions in Bangalore/India - in focus various topics on SAP Solution Manager and how it is going to address the new products/hybrid scenarios. March 20, 2015

ChaRM in 7.1 : Extracts from a Consultant's diary

In his new blog Vivek Hegde shares his experiences with recent Change Request Management projects and would like to hear from all of you on your experiences, suggestions and feedback in the comment section.  March 11, 2015

February 2015

Down Grade Protection (DGP) settings for Retrofit

Keep on track with the latest blog by Frank Jungmann. Get to know the logical consequence of Frank's earlier blog How to setup Cross System Object Lock (CSOL) when using enhanced retrofit. February 24, 2015

Solman 7.10 SP12 -> Upgrade the Enterprise Manager from 9.1.X to 9.5

Enjoy the blog by Allam Drebes. February 20, 2015

How to make a successful ITSM / ChaRM project? (part 1)

Ready to blog: Rouger Benjamin. And here is  part 2. February 17, 2015

How to troubleshoot the Event Calculation Engine in Technical Monitoring?

A blog by Roland Hennessy about troubleshooting an essential job for the Monitoring and Alerting Infrastructure. February 6, 2015

January 2015

First steps to work with Change Request Management scenario in Solution Manager 7.1

Want to test and practice ChaRM in SAP Solution Manager 7.1 without interfering with real TMS landscapes? Then learn from Dolores Correa about the configuration. January 29, 2015

New key figures for BPMon & Analytics - new content for 3rd party processes and MRP list related key figures

New key figure content is out! See the highlights in this blog by Volker von Gloeden. January 21, 2015

Project Completion and complete Closure of all related Change Documents

See what SAP highly recommends in the blog by Rainer Ziefle. January 14, 2015

CHARM - A Developer's Point of View - in other words - is CHARM really Charming?

A blog by Michelle Crapo inviting you to comment with some pros and cons. January 8, 2015

Solution Manager Update - Happy 2015!

With this blog James Pearce welcomes our community to the first update for the new year. 2015 is shaping up as another exciting year in the world of SAP Solution Manager with the release of 7.2, the first HANA certified version. January 7, 2015

Begin 2015

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End 2014

December 2014

How to setup Cross System Object Lock (CSOL) when using enhanced retrofit

When using the enhanced retrofit scenario make sure your CSOL customizing is set to "specific" from the project relation point of view. See the setup in the latest blog by Frank Jungmann. December 10, 2014

How-to use the new CBTA Loop capabilities

Get ready for 2015 with this blog by Reiner Markheiser. December 2, 2014

November 2014

New WIKI available: Dashboard Factory

The main objective of the Dashboard Factory is to enable IT organizations to build and distribute powerful Dashboards in minutes. Take a look into this new WIKI about the new Dashboard Factory announced by Barbara Buchholz. November 28, 2014

Getting a grip on your business process documentation using SODOCA #solman

With this blog SAP Mentor Tom Cenens enlightens your business process documentation. Recently he also created the blogs Getting started with SAP Solution Manager 7.1 and Configuration overview on Business Process Monitoring.November 19, 2014

Our SAP Solution Manager services and experience

Get the inside angle in this great blog by Theresa Seck. She is Service Delivery Manager for SAP Solution Manager. Your feedback is more than welcome. November 14, 2014

Changes in the Infrastructure for BPMon on MAI compared to classic BPMon

Check out this new blog by Ulrike Hormann  on the most important infrastructure changes. Get to know your advantages when using BPMon on MAI in Ulrike's first blog Business Process Monitoring on MAI available with Solution Manager 7.1 SP12. November 4, 2014

October 2014

Component Based Test Automation (CBTA) in SAP Solution Manager 7.1

Blog 1 of a new blog series by Sonal Kumar about CBTA and the big deal. Stay tuned. October 23, 2014

Why CRM web orders in Solution Manager would make great workflow processes

In his blog  Philip Kisloff demonstrates of a new type of workflow that has been implemented by SAP "under the radar" (the  incident-to-change request business process). October 21, 2014

ASUG Solution Manager Updates - Includes SAP TechEd && d-code & more

by  Tammy Powlas

Looking ahead to SAP TechEd && d-code 2014

by Gretchen Lindquist

A Release Manager in Vegas

Part 2Part 3 by Brenda Westergren Deimerly

Join us for SAP TechEd && d-code 2014 in Las Vegas, October 20-24, 2014 and follow Tammy, Gretchen and Brenda giving you excellent advice around SAP Solution Manager sessions and even more. Don't miss out on SAP Solution Manager as Managed Service being released (booth IZ08)!  Registration. October 23, 2014

Full update of automated transfer from SAP Solution Manager Business Blueprint to HP ALM / QC

In his blog Reiner Markheiser shares - like Michael below - an interesting customer use case. He describes a small modification: a solution that allows to automatically transfer all processes and process steps as well as the related requirements that have assignments in the transfer tab from SAP Solution Manager Business Blueprint to HP ALM / QC. October 2, 2014

September 2014

A Customer Use Case: Transport of Copies (ToC's) in the Defect Correction

Michael Vollmer shares some other type of blog. Be curious and test. September 26, 2014

Some Hints to Status Dependant Import Control

See the guiding hints in the brandnew blog by Frank Jungmann. September 18, 2014

August 2014

Modeling of Services with SAP Solution Manager ITSM  -  Example

In this document Jens Eikermanndescribes an example how services could be modelled with SAP Solution Manager ITSM. Get to know the prerequisites, categories, service products, authorizations and see further information in 5 informative sub-documents. August 27, 2014

New key figures for BPMon & Analytics - new content for vendor invoice processing (e.g. Shared Service Center scenarios) and new delta throughput for Order to Cash

An again great blog by Volker von Gloeden on new key figures. August 26, 2014

Experiences with SP12 Upgrade

In his blog Thomas Erlewein shares his experiences upgrading SAP Solution Manager 7.1 SP10 and SP11 to SP12. August 20,2014

Utilizing Guided Procedures for Request Fulfillment within Service Request Management

In his new document Oliver Schleichershows how you can create a simple custom guided procedure using guided procedure authoring in SAP Solution Manager 7.1. August 12, 2014

July 2014

Different 'Reject' Behaviour in the Change Request Management Approval Procedure

Michael Vollmer is back and wants to share with you, how and where to change behaviour in the approval procedure easily if you are able to do coding (or in this special case insert the code). Be curious about Michael's new blog. July 31, 2014

Five ways to strengthen the IT skills of your organization and gain a strategic advantage

One is 'Give your People what they want': Users can choose the learning technology that suits them best. This flexibility is emphasized by e.g. a new feature available with SAP Solution Manager SP12: With context-sensitive links from work centers, you can access relevant content in SAP Enterprise Support Academy, learning “just-in-time,” rather than “just-in-case”.

An in every way informative blog by Gerd Stumm. July 15, 2014

Discrete manufacturing: Mapping BP Analytics key figures to system status

This blog gives you the opportunity to follow Volker von Gloeden 's explanations how the key figures in Business Process Analytics map to the system status in a production/process order. July 9, 2014

Interesting Information About Interactive Reporting In SM 7.1 SP10

Through her new blog moderator Jansi Rani Murugesan likes to share her learning how to approach reporting with the community and looks forward to get your experiences. July 3, 2014

June 2014

SAPPHIRE NOW playlist 2014

Watch a dedicated SAP Support at SAPPHIRE NOW 2014 playlist (June 3-5) and get the key facts; e.g. how SAP Solution Manager helps our customers to adopt and run SAP HANA and to adopt SAP Cloud and hybrid offerings. June 6, 2014

Secure your EhP/SPS implementation with Scope & Effort Analyzer in SAP Solution Manager

Scope & Effort Analyzer (SEA) is a tool to manage maintenance events on SAP systems and to get a clear understanding of the change impact as well as the test scope and related effort. Check this blog by Sebastien DUPREZ for more inspiration. June 25, 2014

How to send an email with a custom job report from Job Management Work Center

Do you need to know by the time you enter the office if the jobs that were scheduled during the night ended without errors? Do you want to receive customized job reports on your mobile device? Then make your way through the blog by Martin Lauer. June 6, 2014

Change Manager Determination depending on the Category using BRF+ in Change Request Management

A once again insightful new blog by Vivek Hegde. June 6, 2014

May 2014

Finding Kernel Information for Technical Systems

Since SAP Solution Manager 7.1 SP10, you can extract information on Kernels of managed systems (before, this was only possible in a more complicated way, using configuration reporting or change reporting in Change Management or Root Cause Analysis). Please folllow this very useful docment created by Stephanie Janssen.

Thumbs Up for the SAP ONE Support Center & SAP MaxAttention Lounge

SAP HANA, On-Premise / Cloud / Hybrid, SAP Solution Manager, SAP Enterprise Support, SAP Control Center Approach, SAP ONE Support Program.

If any of these terms sounds SAPid to you please read this blog by Benjamin Wilk, social media ambassador for SAP Support, and make sure to visit our booth at this year's SAPPHIRE NOW event in June 3-5, 2014 in Orlando Florida. May 28, 2014

Stay Informed at ASUG ANNUAL CONFERENCE: Expanding Your Borders With Solution Manager

SAP Solution Manager for both the LoB and IT. A blog by SAP Mentor and ASUG Volunteer Tammy Powlas.: John Krakowski and his colleagues are  providing more information about what to expect in the ASUG Pre-Conference session for "Expanding Your Borders with Solution Manager" which is being held June 2, 2014 in Orlando, Florida.

And connect to an exciting blog series (Part 1, Part 2,  Part 3 and final Part 4) by Tammy covering the recent webcasts to ASUG by John. May 28, 2014

April 2014

Deployment Best Practice: Start managing new technologies

New technology - most notably SAP HANA -  is great, but how to handle it? Cay Rademann blogs about the Deployment Best Practices for SAP HANA Version 2 out of collected customer project experiences. Find them here and have access to expert guidance in the SAP Enterprise Support Academy Learning Studio (log-in required). April 8, 2014

Solution Manager Update - Expert Guided Implementations

In his April update James Pearce focusses on EGIs, their schedule and benefits, e.g. direct configuration of your SAP Solution Manager and implemented scenarios that are ready for use after delivery. Find out more. April 4, 2014

March 2014

Urgent Change Request in Quality Gate Management in SP10

In this blog Vivek Hegde brings a significant improvement in the Quality Gate Management area with SP10 to light (which has not made it to the headlines yet as other features have): QGM has been armed with the Urgent Change concept. For QGM improvements with Solution Manager 7.1 SP10,  also do not miss to read the as always worthwile blog posted by Raquel Pereira da Cunha. March 20, 2014

PI monitoring enhancements in Solution Manager 7.1 SP10

In her blog SAP mentor, consultant and SAP Solution Manager space moderator Jansi Rani Murugesan highlights significant changes in PI Monitoring. March 19, 2014

SAP Job Progress Monitoring available for download in Apple's App Store

Would you like to predict if your background jobs end on time? Then read the mobilizing blog by SAP Solution Manager developer Martin Lauer. Also see Volker von Gloeden manifesting that Business Process Analytics in SAP Solution Manager is mobile.  March 12, 2014

Solution Manager Update - What is UPL and why should you care?

The interesting March Update by James Pearce. March 4, 2014

February 2014

Solution Manager Update - Mountain Bikes and Roadmaps

Thoughts by iJames Pearce in his February 2014 Update. February 5, 2014

January 2014

Solution Manager Project to watch in 2014

Very exciting news by Luis Felipe Lanz about  the SAP Solution Manager as a Managed Service running in a project mode Worldwide: Few selected Run SAP Partners around the globe will run in parallel local projects coordinated by SAP AG, in order to deliver the services announced during SAP TechEd to as many customer as possible. January 10, 2014

Latest innovations on ITSM with SAP Solution Manager 7.1 SP10

In her blog Raquel Pereira da Cunha describes what she learned from David Birkenbach in his SAP Teched session ITM265 - Service Catalog Design with SAP Solution Manager 7.1. January 22, 2014

Solution Manager Update - New Training Avaliable

The blog by James Pearce welcoming you to 2014 with a series of new SAP HANA and Mobile EGIs and more. Januay 14, 2014

Begin 2014

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End 2013

December 2013

New features of Change Request Management (ChaRM) with SP10 (FP2)

A great blog on SAP Solution Manager 7.1 SP10 by Tobias Hauk. Many of you might ask themselves what has been shipped and improved in the new release. In his blog Tobias would like to give a short overview from a product management perspective. And do not miss another great blog by Tobias: How to use SAP Business Planning and Consolidation (BPC) with ChaRM?December 3, 2013

PPM Projects integration with Change Request Management in SP10

Read the blog  by Vivek Hegde about another interesting feature wih SP10 (FP2) providing seamless information exchange between the Project Management Office (PMO) and Change Management Team. December 5, 2013

November 2013

Controlling document changes in SAP Solution Manager

With this blog SAP Mentor Philip Kisloff launches a series of enlightening blogs about change control for documents in SAP Solution Manager. November 28, 2013

October 2013

New ChaRM Feature with SP 10: Enhanced Approval Procedure Functions

Today, SAP Solution Manager 7.1 SP10 is available! And with this comes Michael Vollmer's new blog about some new features in SP10, such as an enhanced authority concept with a new authority object SM_APP_AP. October 31, 2013

New key figures for BPMon & BP Analytics - new content for Travel & Expense Management, Banking and Utilities

On October 14th, 2013 the new support package 2 for the ST-A/PI 01Q plug-in was shipped to customers. In his blog Volker von Gloeden gives a short overview about what is new - reliably as usual. Check out the content for new areas like Travel & Expense Management and SAP for Banking and more. October 29, 2013

Distributing the CTS Plug-in to managed systems for ChaRM Downgrade Protection

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In her new blog Raquel Pereira da Cunha  gives valuable information about the CTS  plug-in, why we need it and how to proceed.
And note: Raquel lately posted another interesting blog about a very useful feature: Changing the Smartform to show the link of ChaRM documents. October 18, 2013

Step by step by process to create EWA for JAVA based system

In his blog Nilutpal Sharmah is sharing the steps for creating the Early Watch Alert (EWA) for all JAVA based systems with you.

October 8, 2013

September 2013

Bringing IT to the Business with SAP Solution Manager - by Delivering Two Value Releases per Year

In her blog Senior Business Analyst and SAP Mentor Tammy Powlas  briefly describes the key elements how SAP Solution Manager is helping you to deliver two value releases per year.

September 17, 2013

Incident Management: SLA configuration hints for SAP Solution Manager 7.1

A collaborative document by Dolores Correa. September 17, 2013

August 2013

Strategic Aspects of Retrofit

…or: What do I need to think about?

The new blog by Hannes Kerber about Retrofit in SAP Solution Manager.

Retrofit helps you to keep dual landscapes synchronized in a semi-automated way. Find out, how you can leverage Retrofit in your organization by also seeing Blog 1, Blog 2 and Blog3  in Hannes' blog series. August 20, 2013

July 2013

Business Process Analytics: Types of key figures and their respective use cases

Keep on track with the current blog from Volker von Gloeden of what the many and different key figures are good for, what  the respective main use case is and how those key figures are perhaps different from other SAP or non-SAP applications. July 27, 2013

Added Value: How-To implement a new use case 'On Hold/Postponed' in the Request for Change

In his new blog Michael Vollmer is showing, how to build the process of the 'On Hold/Postponed' functionality in the approval procedure via PPF action and with the help of the ChaRM Framework. Just with another created user status in the Request for Change user status profile and not the approval procedure user status profile. Do not miss keeping your eye on this alternative. July 17, 2013

June 2013

Video: Surgutneftegas Uses SAP Solution Manager to Help Manage Their Complex Business Operations

In her blog Jade Vachoninducts you into this meaningful video. June 26, 2013

SAP Solution Manager - ITIL Pink verified!

An exciting blog by David Birkenbach about SAP as the first and currently only vendor awarded in all 15 certifiable ITIL processes of the Pink Elephant’s PinkVERIFY ITIL v2011edition certification. Also read about how the SAP Solution Manager ITIL certification is supported by SAP IT Infrastructure Management in the blog by Gerhard Stifter. June 26, 2013

Monitoring IBM DB2 for Linux, UNIX, and Windows in SAP System Landscapes Using SAP Solution Manager 7.1

A highlight tour by SAP's Sabine Reich, Steffen Siegmund and Bernhard Grusie. June 21, 2013

Enhanced key figures: Bridging the organizational gap between SD and FI-AR

New key figures: Analyzing/monitoring exceptions during Period End Closing

Two newsworthy blogs by Volker von Gloeden. June 20, 2013

Deep-Dive ChaRM and the User Status. Some Light on Customizing and Analysis via Debugging on Message 'Not authorized to perform the activity selected last'

ChaRM Framework: An Overview of Existing Consistency Checks

The latest blogs by Michael Vollmer. June 20, 2013

April  2013

Peek into the Agenda for the ASUG Program Preconference Fast Track to Better Innovation and Operation with SAP Solution Manager 7.1

For the great deal going on with SAP Solution Manager, read the envisioning blog by SAP Mentor Tammy Powlas. April 30, 2013

Customisation of CBTA Test Execution

The instructive How-To Guide by Christophe AUBERTin the context of Component Based Test Automation. April 23, 2013

My summary of SAP Solution Manager Road Map webinar - part I and part II

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Read the up-and-coming blogs by Raquel Pereira da Cunha recapping Evan Stoddard'svery interesting webinar.  April 5, 2013

Climbing out of my "dark wood" of Solution Manager 7.1 security

March  2013

New key figures: Analyzing/monitoring exceptions during Period End Closing

A new great blog by Volker von Gloeden.  March 28, 2013

Unlock SAP HANA Value with SAP Solution Manager

Learn from  Dr. Matthias Melich, Vice President of ALM Solution Management, how SAP Solution Manager supports SAP HANA deployment projects.
This subject is also one of the leading topics of the  IT Management Newsletter for Q1/2013. Check it out and have fun reading lots of valuable recommendations and tips from ALM experts and latest customer successes. March 8, 2013

How to Ensure Your Landscape Data is Up-to-Data - House-Keeping in the LMDB

An interesting new blog by Wolf Hengevoss. March 27, 2013

Evolution of Landscape Data Management – What’s better with LMDB?

A new blog by Wolf Hengevoss. Because Wolf is often asked for the reasons why we invented a new tool, here is a comparison between the state before and after the introduction of the LMDB.. March 5, 2013

February  2013

Want to hear more about the future capabilities of SAP Solution Manager?

Check the blog by Stephanie Redivo and register for a presentation, that highlights the planned innovations, as well as the long-term strategy and direction for SAP Solution Manager.. February 28, 2013

New key figures for BPMon & BP Analytics - new exception and automation rate key figures for ERP plus new content for FSCM, APO and CRM

On February 11th, 2013 the new ST-A/PI 01Q plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring and Business Process Analytics in SAP Solution Manager. This blog of Volker von Gloeden will give a short overview about what is new. February 15, 2013

SAP Insider: Accelerate Innovation at Light Speed

Upgrade to SAP Solution Manager 7.1

Ever asked yourself what the better choice is: Upgrade to SAP Solution Manager 7.1 or new installation? JoanaTomaszewski, an SAP consultant at REALTECH, supports you in why, when and how to adopt to SAP Solution Manager 7.1. February 12, 2013

January 2013

Leverage the Pulse Check to jump-start your SAP Solution Manager experience

by Benjamin Wilk.  ... and experience the SAP Solution Manager Live Demo System in the Cloud.

Distribute Urgent Change: Now possible in CRM Web UI

A new interesting blog by Michael Vollmer/plugins/points/resources/images/sap.gif. January 23, 2013

Incident Management and Change Request Management: E-Mail functionality in SAP Solution Manager 7.1

With this blog by Dolores Correa/plugins/points/resources/images/sap.gifdetermine the available e-mail options for Incident Management and Change Request Management documents in Solution Manager 7.1. January 23, 2013

Sharing Saved Searches in SolMan 7.1

In her blog Raquel Pereira da Cunha, a SAP Mentor, gives you a quick tip regarding the share of saved searches in the ITSM Web Client of Solution Manager 7.1. January 15, 2013

Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide

Huseyin Bilgen, a SAP Technology Consultant at FIT, lists the steps to confiure the mpbile apps and the results you'll get at the end.

He also added a wish list for future to the developers. January 15, 2013

Solution Manager - January Update

Follow James Pearce, Director - SAP Services Western Region at Grom Associates, and try out the Hero challenge: beat the “SolMan” at his own Game. Playfully get a better understanding of how you can benefit from using SAP Solution Manager in the “Run” phase and where to obtain more knowledge in this area.  Also find the updates on EGIs and Mobile Apps for SAP Solution Manager. January 9, 2013

System Monitoring on an iPad

Dimitri Sannen, a SAP Consultant at SAP Partner theValueChain, struggled a bit setting up a demo using the App and a SAP Solution Manager sytem. That's why he decided to put every step in this blog to get and give a clear overview of what has to be done to build the demo. January 8, 2013

Begin 2013

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End 2012

December 2012

No More Excuses for not Protecting Your SAP Investment

SAP has officially announced the new SAP Solution Manager as Managed Service, a new deployment option, adapted to your needs and budget. Read the interesting blog by Luis Felipe Lanz, SAP Global Partner Management, on what your Run SAP Partner can offer you now in detail. December 19, 2012

Solution Manager SAP Education Awareness

Think about  SAP education and certification classes,
discovered by Tammy Powlas. December 7, 2012

October, 2012

2 Blogs by Michael Vollmer

ChaRM functionality: Control UI
objects via authority objects coming with Support Package 7 (and available via
note 1724697 with Support Package 5-6)

ChaRM 7.1: New BadI to influence
data in dialog window 'Create Transport Request' including example
implemantation (Note 1772445)

October 16, 2012

Adding customer attributes to objects in Project and Solution

In this document Raquel Pereira da Cunha shows how to enhance transaction SOLAR02 to include a new attribute for a program in the  Developments tab. October 2, 2012

September, 2012

New Business Process Analytics - The filter sequence makes the difference

This blog by Volker von Gloedenwill give you a practical example to show how different the analysis results can be depending on the filter sequence you have chosen. September 28, 2012

Upgrading to Solution Manager 7.1 IT Service Management – the Functional Side

After finishing this upgrade, Tammy Powlasshares her experiences more from a functional side and less from a Basis / admin side. September 26, 2012

Change Request Management: How to create a virtual system in Solution Manager 7.1

With the customizing described in this blog by Dolores Correa you will be able to define a virtual system for use in a SAP Solution Manager 7.1  ChaRM project. September 5, 2012

August, 2012

  Solution Manager Service Desk Integration with third party

  This blog by Sneha Vyas, Infosys Ltd,  focuses on creating the tickets in an external service desk (third party service desk) from the SAP systems connected to SAP Solution Manager 7.1. August 23, 2012

How To Use Customer Development Management Cockpit CDMC) Clearing Analysis (CA) Results in SM 7.1 SP4 

by Jansi Rani Murugesan, Infineon Asia Pte Ltd. August 1, 2012

5 Blogs by Michael Vollmer

SP5: How to customize the 'Create Transport Request' dialog window in Urgent Change so that it comes up automatically when user status 'In Development' is reached.

Sapid. Blog by Michael Vollmer, August 21, 2012

Editability/Visibility of UI objects dependent from the user status

Current Processor functionality customizing settings coming with SP5

Delivered! For more, read this blog by Michael Vollmer. August 1, 2012

Status Flow of the Request for Change including Approval Procedure and ChaRM Framework

Read how the ChaRM RfC allows you to extend the scope and create further change documents. August 1, 2012

Through the Looking Glass: ChaRM: New Functionality with SP5: Assign and Decouple Transport Requests

How to handle Transport Requests more flexible. August 1, 2012

July, 2012

SAP Solution Manager 7.1 SP05 – New BW Content with Time Recording

What is exciting about Solution Manager 7.1, SP05, GA since June, is that now it offers BW content for Time recording.

Read more in Tammy Powlas' blog. July 27, 2012

What is New with Business Process Change Analyzer in SAP Solution Manager 7.1

by Rajeev Gollapudi.
July, 2012

June, 2012

New Business Process Analytics features with SolMan 7.1 SP5

by Volker von Gloeden

June, 2012

New in SP05: Product System Editor in the Landscape Management Database of SAP Solution Manager 7.1

by Wolf Hengevoss

June, 2012 

Errors and Solutions Related to the Automatic Users Created in Solman_setup SM 7.1

by Jansi Rani Murugesan

June, 2012

Solution Manager 7.1 monitoring content update

by Tom Cenens

June, 2012

May, 2012

SAP Solution Manager 7.1 impacts in the market

by Raquel Pereira da Cunha

May, 2012

What is new in Solution Manager 7.1 Change Request Management SP5? An ASUG Webcast

by Tammy Powlas

May, 2012

Solution Manager 7.1 Roadmap SP05 - Part 1 - an ASUG Webcast

by Tammy Powlas

May, 2012

Solution Manager Roadmap Blog 7.1 SP05 Part 2 - Application Incident Management - ASUG Webcast

Solution Manager 7.1 Roadmap SP05 IT Infrastructure Management – Part 3 - an ASUG Webcast

by Tammy Powlas

May, 2012

I am configuring DVM for a couple of systems and am having an issue in step 8 ' Activate DVM Extractors' .  My EWA status is red yet I get EWA reports for this system.  In addition, all my extractors are running successfully so I am not sure how to resolve this error.

Events and Replays
SAP TechEd Barcelona November 10-12, 2015:Watch the Replays

SAPPHIRE NOW + ASUG Annual Conference 2015 Orlando: Watch the Replays. Already save the date for next year: May 17-19, 2016

SAP Solution Manager - Latest Information

Whitepaper How to use the Overview Report for Projects and Solutions in SAP Solution Manager 7.1
- Easily identify candidates for activation for SAP Solution Manager 7.2

Deep Dive Session How to best prepare for SAP Solution Manager 7.2 today! (Matthias Melich)

Video SAP Solution Manager Strategy and Roadmap (Marc Thier)

Video SAP Solution Manager 7.2 is coming (Matthias Melich)

Whitepaper SAP MaxAttention Next Generation Add-On (MANGO) Juicing Up SAP Solution Manager

Changes and New Features SAP Solution Manager 7.1 SP Stack 14

Recommended Corrections Note 2110259 - SAP Solution Manager 7.1 SP14 - basic functions

SAP Product Road Map SAP Solution Manager

AGS News

Renewed Quick Sizer release for SAP Solution Manager 7.1 is productive since September 2015: Quick Sizer

SAP Solution Manager 7.1 SP14 has been released to our customers in October, 2015: Application Help
_______________________________________________________________

Blogs and Documents

SAP Solution Manager 7.2 Ramp-Up

Cay Rademann with great news and video. December, 2015

Automatic Managed System Adjustment after Product Upgrade

This blog by SAP Mentor Tom Cenens makes aware of an helpful option. December, 2015

How to prepare your solution documentation TODAY for SAP Solution Manager 7.2

This document by Benjamin Schneider  provides various recommendations to prepare your up-and-running SAP Solution Manager 7.1 solution documentation for a smooth transition to the upcoming SAP Solution Manager 7.2 release. November, 2015

News about SAP Solution Manager 7.2 – SAP TechEd #SAPtd

SAP Mentor Tammy Powlas blogs about “New shining star” SAP Solution Manager 7.2. October, 2015

Call for Participation for the SAP CRM Customer Connection Program (ITSM, ChaRM)

Tobias Hauk blogs about a great offer from SAP and the opportunity for you, our customers, to make a difference by submitting your ideas and requests. September, 2015

Recently Featured Content

Dear  Team,

I have installed diagnosis agent and host agent for R/3 Production server(which is in cluster environment).

I n which i have select Agent on fly for physical server of R/3 diagnosis agent it it showing following error below

Error log:

On instance : pcbe6ci
Created 0 action(s).
0 Introscope Host Adapter Agent(s) from host pcbe6ci are connected to the EM.
Introscope Host Adapter configuration finished without errors, but on Enterprise Manager (utclsm:6001) no Introscope Host Adapter was detected from host pcbe6ci. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.
The Wily EM host name 'utclsm' can not be resolved by the agent running on pcbe6ci/pcbe6ci (pcbe6ci). Please provide a different host name, or adjust network connectivity.

Kindly advise,

Regards,

IMRAN.

Hello Everyone,

While performing SEA, analysis is not able to retrieve workload data...

Please guide me further how to deal with this error, which extractor should I be looking at or configuration ?

Thanks in advance.

Regards,

AD

Hello,

when we open the "incident management" app for iOS, we get to see messages of the transaction type "ZMIN".

Two questions:

1) we use other incident transaction types (other copies of "SMIN"), but we do not see them in the app. How come?

2) Can we use the "incident management" app also for service requests (transaction type ZREQ)?

thanks!

Best regards,

Kenny

fyi: solman 7.2SP12