Dear experts,
I created a ticket (transaction SM_CRM) and wrote any text. After that i used a button (for example "text template") and closed the pop-up, so that i returned to the text area. The format of the written text has changed. Instead of spaces " " is shown (not always, this behaviour is sporadically).
before using button/ pop-up window:
after (return to the text area):
Any thoughts? Thanks in advance for your help!