Dear Experts,
I have requirement to change the status for ZMCR to implemented, which is configured using SAP Note - 1936582.
Now documents changed currently are getting changed to implemented whereas earlier documents are not changing to implemented status. I need to know how we can change the status for those documents either way automatic or manual.
Please suggest.
Thanks in advance
Sushant Goel
Hi All,
Recently for one of the staging system we moved from physical server to VM. Instance number got changed from 01 to 00 - just to keep in sync with other SRM systems. (SAP SRM 7.0).
Now to push this data to SLD, RZ70 is not working. its spinning for unlimited duration.
Had a check on SLD_UC and SLDNUC, working fine.
SAPSLDAPI - working fine
SLDAPICUST and SLDCHECK - working fine
Job keeps running which I can see in SM37 and SM66, however for respective WP nothing is getting updated or no change when I check in SM50 specific WP - by double clicking in it. like Roll in, Roll out and memory details nothing is getting changed.
The program name is : _SLD_ASSOC
Any one has any idea, what more to try?
Found this link: however its unanswered : SAP_SLD_DATA_COLLECT getting hanged
Regards,
Haseena
Hello Experts,
in the old ccms it was possible, to monitor the mssql server transaction log percentage usage.
In the new MAI in the MSSQL template is no such entry/possibility.
It is necessary to implement the MTE in the template or are some other things that i can do.
We use some NW Java Systems, without MTE's in the solman. What can i do in this case.
Thanks
Best regards
Hi folks,
I know about the existing integration between SolMan ITSM Service Desk and HP Service Manager. I guess this is mainly used for triggering incident tickets, bi-directional.
However, is this possible with change tickets as well? E.g. change ticket created in HP SM trigger the creation of a SAP ChaRM ticket and the status of both tickets is kept in sync.
Is this possible and is there any documentation about it?
Thanks for your support!
Nico
In his blog Reiner Markheiser
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Dear All,
Could you point me in the right direction with following topic: How to configure Solman to create ITO alerts in HP Service Manager (ver. 9.31)?
Thank you in advance for all the suggestions.
Regards,
Lukasz
Hello All,
I have setup monitoring alerts for PI 7.4 system via SolMan.
The alerts are basically notifications received via e-mails.
The problem is even though the alerts are working fine, the message content in the mails is just not good enough.
It doesn't mention the priority of the issue (even though it is mentioned in PI system as well as the Message Monitoring Section of Technical Monitoring) and the error category which is the most required thing in a mail is also missing.
Kindly suggest what actions I should take on this.
Thanks,
Ajeya G V
Dear SAP Experts,
I have problem with configuring web dispatcher monitoring in solman. In step 7 (Reporting) there is no system which wanted to activated.
Managed system configuration is configured well. Please see picture below for details.
Is there missing configuration need i do?
Please help me to solve this problem.
Thanks & regards,
Husin
Dear SCN
Unfortunately I am not very clued
up on BI Queries / cubes etc. , but I am investigating the CBTA tool , created
Business Process / TBOM's and automated test cases with CBTA for SAP SD / MM
process's etc. and it's all good, but now I am interested to know , Is it
possible to create TBOMs for SAP BI Queries ?
To see what objects a query touch?
I did see the link:
You can create dynamic TBOM
enhancements for the following types of executable entities:
BSP application
CRM Web Client application
SAP application URL (SAP_LONG_URL)
Program
SAP CRM people-centric UI application
Transaction
, but just need some guidance please?
Many Thanks 
Hi Experts,
we are unable to create a Change Request with the Transaction Type ZMCR.
We get the Error Message:
In Solman Setup 3.5 - Maintain Transaction Type:
The Z-Transaction Type are get the Channel "CRM UI".
The S-Transaction Type get the Channel "None"
All S-Transaction Types are copy in Z-Transactions Types.
Kindley let me know if anyone have any idea!
Thanks a lot!
Beate
Hi all,
does anyone know when SPS09 will arrive and even more important, which new features we can expect? We are in the process of planning the upgrade to SPS8 and don't want to install an old version...
Regards,
Michael
Hi Experts,
We are upgrading Solution Manager 7.1 SP8 to 7.1 SP12. I have few Queries related to these.
1. After Up gradation, Do I need to perform System Preparation, Basic Configuration, and Managed System Configuration steps once again? or I need to perform only the effected steps.
2. We have already Setup, Technical Monitoring currently, Does this get effected after upgrading Solman to 7.1 SP12.
3. Do we need to Install the Diagnostic agent also to latest version, After upgrading Solution Manager to 7.1 SP12.
4. What Steps we need to take care of, after upgrading Solution Manager 7.1 to SP12.
Any Help will be highly appreciated.
Regards
Faraz
Hi Team,
We have ECC-WQ1 being configured in our solution manager -LMDB, the system was brought in to LMDB automatically using data suppliers only.During the managed system configuration,the Check Pre-requisites phase is failing with error " Missing Central Services Instance" . However we have already referred SAP note - 1419603. But the note is applicable to system which have ASCS instance or message server installed on a different host - which in not in our case. The current standalone system is installed
with no ASCS but it still looking out for central services details in SLD/LMDB
Current system profiles user /usr/sap/WQ1/SYS/profile
WQ1_DVEBMGS10_instancename
DEFAULT.PFL
Tehcnical Environment:
Solman - SMP - 7.1 SPS10
ECC - WQ1 - ECC6 EHP7
OS/DB - OS400/DB2
Thanks,
Durga
Hi,
We are currently at solman 7.1 sp04 and planning to upgrade to sp12.
I am using sum tool for patching. I have generated the XML from SOLMAN and download the files.
During the configuration phase of JAVA I am getting the following error:
<!--LOGHEADER[START]/-->
<!--HELP[Manual modification of the header may cause parsing problem!]/-->
<!--LOGGINGVERSION[2.0.7.1006]/-->
<!--NAME[S:\UPGRADE_SSM\SUM\sdt\log\SUM\SHOW-VALIDATION-RESULT_01.LOG]/-->
<!--PATTERN[SHOW-VALIDATION-RESULT_01.LOG]/-->
<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/-->
<!--ENCODING[UTF8]/-->
<!--LOGHEADER[END]/-->
Oct 23, 2014 5:26:55 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Validation of deployment queue completed with error: The stack does not match the system. Probably the system was changed after the stack was generated. Synchronize the system with SAP Solution Manager and then generate a new stack.
Software component sap.com/SAP_JTECHF is found on the system but not in the list of expected system components in the stack.
Software component sap.com/SWLIFECYCL is found on the system but not in the list of expected system components in the stack.
Software component sap.com/BASETABLES is found on the system but not in the list of expected system components in the stack.
There are 17 more error messages. See them all in S:\UPGRADE_SSM\SUM\sdt\log\SUM\CHECK-QUEUE_01.LOG.
I already applied the SAP Note 1974540 - [Error ]: Software component example.org/MYCOMPONENTS is found on the system but not in the list of expected system components in the stack but however I still get the same error .
Can you help me?
Best regards,
Marco Rufino
Friends,
Has any one tried merging 2 customer IDs in Solution Manager ( merging 2 different SOLMAN systems ) in to 1 solman. How do we handle Customer Ids for Managed systems? Is it require to change Custoem IDs for Managed Systems?
Post your thoughts, ideas and experiences
-Giri
Hi ITSM experts,
I have a requirement from my client to be able to overwrite an Incident creation date in SM_CRM with a date when the same ticket was originally created in a 3rd party incident system.
I know there can be an integration created between the two Incident management systems, but it is not in the scope currently.
They just want for now to have two systems, but also the requirement is to activate SLA calculation - and this creation date does become a problem when coupled with SLA calculation, as SAP ticket actually can be created hours later that the original ticket was reported in 3rd party system.
So I am looking for a solution like:
1) how to make field "Create" editable in ZMIN
OR
2) how to make SLA calculation be based on a custom field "Ticket Creation date" (which I can add to the ZMIN screen)
Appreciate any helpful suggestion.
The system is SOLMAN 7.1 SP10
Thank you
Elena
Dear solman Gurus,
Problem was related to Earlywatch rating(GREY), and we are tryin to apply this note 1332428 - Missing data in service sessions from BW/CCDB
While applying the note in solman_workcenter ==> Root Couse Analysis ==> End-to-end Analysis ==> Java System. We can not see any Java system at there.
Screen shot ;
Java system SLd conf. is already completed and Managed Confg. System (System Landscape) is completed. System Verification Check Status = Green and it is OK.
Also solman_setup , BW setup is completed ; (scree shot)
In Ewa Report ;
No performance data is returned from BW InfoCube.
Infocube: 0SMD_PE2D , metric type: APPLICATION THREADS , metric name: ACTIVETHREADSCOUNT / metric type: JAVA MEMORY USAGE , metric name: EFFECTIVE OLD SPACE USAGE (%) / metric type: JAVA MEMORY USAGE , metric name: FULLGC FRACTION (%) used in section 'Java System Data for VSL'.
What could be the problem ? Why we can not see the Java system in E2E Analysis in the Workload Analysis ?
Best Regards
Hi experts,
I registered our BO system in SLD.
After that I maintained the LMDB.
I got a lot of automatical entires with SBOP BI PLATFORM 4.1.
However, i can not activated on any of them the "Diagnostic Relevant" flag.
I always get error message LMDB_BO009.
What does it mean and how can I solve this?
Thank you
I have followed SAP's guide for setting up Interactive Reporting in ITSM on SolMan 7.1. However, when I click on a report I receive a message stating "The requested resource does not exist" from my SolMan Java stack. I have looked through the default trace and application logs in my Java stack, but cannot seem to find the missing resource. Has anyone else experienced this error?
Hi Experts,
While my end user creating a incident request,the reporter not picked up default in solman_workcenter (It's showing empty) then i have to manually add the reporter.
Please see the attached file.
Rgds
Sudarshan
