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Solman monitoring no measurement for child j2ee systems

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Dear Gurus,

 

We have SAP SOLUTION MANAGER 7.1 Stack Level 12 (07/2014 - which is quite the latest). For

the Interactive reporting for child systems availaibilty are working fine for all ABAP

systems. However for all my child J2EE systems, the system availabilities are missing.

I am quite a newbie here, please advise me on how to check it.
Thanks.

 

Regards,
Stephan


Upgrade SAP_BASIS from 700 to 701 with SUM error

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Hi experts,

           I want to upgrade my SAP_BASIS700 to SAP_BASIS701 with SUM. And I decompress the software SUM10SP11_5-20006543.SAR to /usr/sap/IDS/ , then I run the command ./STARTUP in /usr/sap/IDS/SUM . But the command cannot be implemented , the system showed below:

 

GVSHP101:idsadm 110> setenv DISPLAY 192.168.112.54:0.0

GVSHP101:idsadm 111> xclock

Warning: Missing charsets in String to FontSet conversion

GVSHP101:idsadm 112> ./STARTUP

*** Checking if C++ runtime is installed ...

*** Starting from /usr/sap/IDS/SUM/sdt...

** Checking username "idsadm" for compliance...

Sep 28, 2014 11:21:00 AM [Info]: *************************

Sep 28, 2014 11:21:00 AM [Info]: Starting Server

Sep 28, 2014 11:21:00 AM [Info]: Reading server configuration.

Sep 28, 2014 11:21:01 AM [Info]: Reading service configuration UseCaseService.

Sep 28, 2014 11:21:01 AM [Info]: Configuring LogManager ...

Sep 28, 2014 11:21:01 AM [Info]: *************************************************

Sep 28, 2014 11:21:01 AM [Info]: Starting SL Controller listening on port 4241 ...

Sep 28, 2014 11:21:01 AM [Info]: Starting StorageService ...

Sep 28, 2014 11:21:01 AM [Info]: Initializing SecurityManager ...

Sep 28, 2014 11:21:02 AM [Info]: Server certificate fingerprint is 21 01 37 34 8E A0 02 78 04 9F 59 FF C4 CC F5 ED

Sep 28, 2014 11:21:02 AM [Info]: Configuring HTTPManager ...

Sep 28, 2014 11:21:02 AM [Info]: Starting WebstartService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting RoleService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting AlertService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting NotesService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting ProcessService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting MIDService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting FileService ...

Sep 28, 2014 11:21:02 AM [Info]: LogService switched off.

Sep 28, 2014 11:21:02 AM [Info]: Starting MailService ...

Sep 28, 2014 11:21:02 AM [Info]: Starting services ...

Sep 28, 2014 11:21:02 AM [Info]: Starting service "UseCaseService" ...

Sep 28, 2014 11:21:03 AM [Info]: Starting MIDService ...

Sep 28, 2014 11:21:08 AM [Info]: Service "UseCaseService" started

Sep 28, 2014 11:21:08 AM [Info]: Services started.

Sep 28, 2014 11:21:08 AM [Info]: Starting HTTP server listening on port 4239 ...

Sep 28, 2014 11:21:08 AM [Info]: HTTP server started.

Sep 28, 2014 11:21:08 AM [Info]: SL Controller started.

 

Can anyexpert help me ? Thanks a lot.

Solman: Status Withdrawn not possible to assign if previously proposed solution

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Dear all,

I am working on SAP Solution Manager 7.1 and i have the following customizing to define status authorizations for Z Service Requests.

When an user tries to change status from Customer Action (30), its possible to set the following available status:

  • - 15        WTDR  Withdrawn
  • - 20        PROC   In Process
  • - 22        PDTA   Pending Authorization
  • - 23        SCAC  Scheduled Action
  • - 24        PDTE   Pending External
  • - 25        DSPT   Forwarded
  • - 30        CACT  Customer Action
  • - 50        SPRV    Proposed Solution

 

StatusZMRQ00S1.png

 

However, if previously it has been assigned the status “Proposed Solution“to this message, there wouldnt be available to set status “Withdrawn” from status initial “Customer Action”

Is there any customizing point to restrict certains status (withdrawn) once the service request has been assigned previously to a determinated status (Proposed Solution)

 

status2.png

 

Thanks in advance!

Test Management in Solman 7.1

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Hi All

 

We have installed SAP Solution Manager 7.1 and using its ITSM and Change Control Managment process successfully. We want to explore its test management functionality fully as well. As we went through all the documents online but unable to conclude anything.

 

SAP Solution Manager 7.1 is now integrated with Test Automation Framework , i have few questions regarding TAO.

 

Do we have to purchase SAP TAO (Test Accelaration & Optimization) and SAP Quality Center separately??

 

Other than that how can we benefit from test management offered by Solman 7.1 and how it is different from Solman 7.0 ??

 

Regards

Sidra Hasan

Solution Manager Outage - how to ensure continuous monitoring/alerting?

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Hi Solution Manager Experts,

 

What is SAP's recommended guidelines towards continuous monitoring/alerting of production environment during an outage of Solution Manager?

 

Please note, this is not a query on a DR situation - where of course, we could use the on-the-fly-agent functionality.

 

 

For example:  During an upgrade or SPS patch implementation, Solution Manager will be running with very restricted functionalities (or none at all).  This window could be anything between couple of hours to few days, in case of complexities / post-patch CCN notes application etc.


 

Initially, we thought of installing a second set of DIAG agents on managed systems in production environment, which points/reports to Solution Manager QA box, but this appears not a brilliant solution, as it involves:

 

1.  Additional efforts towards installation and Managed System Configuration

2.  Re-pointing and other manual tasks prior-to and post-outage windows

3.  Additional resources (CPU, RAM, disk spaces) used by the DIAG agent on each managed host.

4.  Wily config issues.

 

How can we ensure the monitoring of production environment is not compromised by Solution Manager outages of above nature?

 


Thanks in advance,

Shaji

Error when performing action Pass Normal Change to Test

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When we perform the action "Pass Normal Change to Test" we receive an error message. Reviewing the short dump in ST22 of our development ERP system provides additional information such as DYNPRO_SEND_IN_BACKGROUND, Screen output without connection to user, SAPLTMSU_ALT. Using this information we have identified two notes (49730 and 1497281, which is not applicable). We tried changing the user type for our RFC communication user (as per 49730), but that has not worked.

Interestingly the Transport of Copies (which occurs when this action is performed in ChaRM) has been created in development. But it has not been released and ChaRM is not aware that the Transport of Copies has been created. If we move it outside of ChaRM we will lose this history.

 

Has anyone experienced this issue? How did you resolve it?

Dump - IB52 transaction code

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I am getting the below run time error when access the transaction code IB52

 

 

Category               ABAP Programming Error

Runtime Errors         UNCAUGHT_EXCEPTION

Except.                CX_IBASE_ERROR

ABAP Program           CL_IBASE_STRUC_SERVICE========CP

Application Component  AP-MD-IBA

Date and Time          09/29/2014 16:54:31

 

 

 

 

 

 

Short text

     An exception occurred that was not caught.

 

 

 

 

 

 

What happened?

     The exception 'CX_IBASE_ERROR' was raised, but it was not caught anywhere along

     the call hierarchy.

 

 

     Since exceptions represent error situations and this error was not

     adequately responded to, the running ABAP program

      'CL_IBASE_STRUC_SERVICE========CP' has to be

     terminated.

 

 

 

 

 

 

Error analysis

     An exception occurred which is explained in detail below.

     The exception, which is assigned to class 'CX_IBASE_ERROR', was not caught and

     therefore caused a runtime error.

     The reason for the exception is:

     An exception occurred

 

 

 

 

 

 

 

 

Missing Handling of Application Exception

     Program                                 SAPLIBOF

 

 

 

 

 

 

Trigger Location of Exception

     Program                                 CL_IBASE_STRUC_SERVICE========CP

     Include                                 CL_IBASE_STRUC_SERVICE========CM005

     Row                                     27

     Module type                             (METHOD)

     Module Name                             SORT_HIERARCHY

Source Code Extract (Source code has changed)

 

 

Line  SourceCde

 

 

    1 method SORT_HIERARCHY.

    2   data:

    3     ls_ibst                type ibst_s_ibst,

    4     ls_sort                type gt_s_sort,

    5     lts_sort               type gt_ts_sort,

    6     lts_sort_top           type gt_ts_sort,

    7     ls_conv                type ibco_inst_recno_rec,

    8     ls_inst                type ibco1_inst_rec1,

    9     ls_ibco_struc          type ibco1_struc_rec1,

   10     l_index                type i.

   11   field-symbols:

   12     <ls_sort>              type ibco1_struc_rec1.

   13

   14   loop at it_ibst into ls_ibst.

   15     clear ls_sort.

   16     move-corresponding ls_ibst-ibst to ls_sort.

   17     move-corresponding ls_ibst-add  to ls_sort.

   18 * get parent recno

   19     if not ls_ibst-ibst-parent is initial.

   20       read table it_conv into ls_conv with table key instance = ls_ibst-ibst-parent.

   21       if sy-subrc is initial.

   22         ls_sort-par_recno = ls_conv-recno.

   23       endif.

   24     endif.

   25 * get instance recno

   26     read table it_conv into ls_conv with table key instance = ls_ibst-ibst-instance.

>>>>>     if not sy-subrc is initial. raise exception type cx_ibase_error. endif.

   28     ls_sort-son_recno = ls_conv-recno.

   29

   30 * get sort-field and object-id

   31     read table it_inst into ls_inst with table key in_recno = ls_sort-son_recno.

   32     if not sy-subrc is initial. raise exception type cx_ibase_error. endif.

   33     ls_sort-sortf  = ls_inst-com-sortf.

   34     ls_sort-objid  = ls_inst-object->get_appl_id( ).

   35     ls_sort-objtyp = ls_inst-objtyp.

   36

   37     if ls_sort-ind_top = ibxx_true.

   38       insert ls_sort into table lts_sort_top.

   39     else.

   40       insert ls_sort into table lts_sort.

   41     endif.

SOLAR02 The document cannot be changed

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Hello,

I have developed a program that uploads files massively to Solution Manager, and the upload process works fine.

But when i try to edit a document that i uploaded using this program, the systems shows me this popup message.

 

 

The document cannot be changed.

Because:

it was copied from a template.

it was copied from the Business Process

Repository.

it is saved in a different context.

The document is flagged for copying, e.g.

because you are in a copied project.

 

<ZH>It has been copied.</>

The reference to the original document is

replaced by a reference to the copy.

 

 

Has anybody seen this before or why is this message being showed.

 

 

Kind regards

Jon

 

Edited by: Jon Azkorra on Dec 17, 2011 2:09 PM

 

Edited by: Jon Azkorra on Dec 17, 2011 2:15 PM

 

Edited by: Jon Azkorra on Dec 17, 2011 4:30 PM


Field DUE_BY in smartforms

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Hello Gurus,

 

I need add in the smartform the field DUE_BY for Incident, requirement and change request in Solman, but i do not found this field.

 

Please help me.

 

Thank you very much!

Solution Manager AS Java in Data Supplier

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Hi guys,

 

    This is my first time getting my hands dirty with a Solution Manager configuration, this system was a 7.1 SPS03 and i updated it all the way to SPS12, along with its corresponding CR Content up to 2014. Besides the obvious reason of the system being outdated, the main one was that i just need to update a fresh installed IDES ECC 6.0 EHP7 based on NetWeaver 7.40 up to SPS 07, and to go past SPS04 i need to update the system through SUM (at least it is just required for SPS 05). I need that SPS level because im gonna start tinkering with SAP Fiori UX and that's the recommended SPS.

 

So, im in SOLMAN_SETUP doing the "Set Up Solution Manager System in LMDB" and i am getting the following error:solman-error.png

 

When i do a check on LMDB for the Solman system i get the following (i get the same error for the ECC System):

solman-error-2.png

 

As I said earlier, this is my first time ever and i would appreciate any insight or help in how to solve these issues.

Thank you in advance for the help.

 

Kind regards,

Reporting of RFC in Solution Manager

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Dear Expert,

 

We need to generate report that extract history of Change Documents(Normal Change Documents and General Change Documents) .

 

 

We need to pull the data from change history assignment block of change documents.(Transaction Types for change documents- ZMMJ,ZZMJ,ZMCG) in Charm.

 

 

Please find attached required extractor image for your reference.

 

 

Please let us know if there is a standard program/report provided by SAP itself for above mentioned reporting.

 

Thanks in Advance.

 

Tejas Dave.

 

 


CHARM activation check failing on "consolidation system for development system SSA-200 in project ZTEST2

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Hello,

 

We are implementing Charmlite and want to activate in project landscape.

 

We are Solution Manager 7.1 SP11 and testing this scenario in sandbox.

 

Steps completed:

 

1. in sandbox domain controller, created two virtual systems and made 3 system landscape, where, I can release the transport and see it in QA system (Virtual system buffer)

 

2. The LMDB has been updated with Virtual system and in SMSY, the entries of virtual system shows up. The logical components have the client information.

 

Issue:

 

in /nsolar_project_admin ->System landscape -> change management, When consistency check is performed, we get error message saying

 

Virtual RFC is miising (I am guessing, it should be okay)

The logical component is incosistent (This might be the reason the CHARM is not getting activated.

 

"No consolidation system for development system SSA-200 in project ZTEST2

No track for project ZTEST2 with log. system SSA/200"

 

For me, when i look in satellite system, the consolidation system is a virtual system and it should be fine.

 

Please advise

 

Regards,

Durga PK Saitana

Wily introscope in solman

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Hi Experts,

 

I am configuring the solution manager.In Basic configuration it is asking for wily introscope , Please let me know what is wily introscope and how should we configure.is it necessary to install wily introscope.Whether the wily introscope need to be installed on solution manager only or manged systems(DEV,QAS and PRD) also. I have gone through the google and some SAP notes but i am not getting.

 

Please help me.

 

Regards,

Patan Thavhaeer.

Include several documents at a time in RMMAIN

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Hello,

 

I want to know if there is a way of including several documents at a time in RMMAIN (Roadmap) just as we can do in SOLAR01 (Business Blueprint) by entering SOLAR_PROJECT_ADMIN -> Edit -> Fill Business Blueprint.

 

Thanks in advance,

Diogo Luiz Grego

Error While Performing Basic Configuration -> Automatic Configuration -> Push DPC Configuration to Wily

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Hi Team,

 

Currently we are using SAP Solution Manager 7.1 SP8, While Performing Basic Configuration --> Configure Automatically --> Push DPC Configuration to Wily, I am getting below warning message.

 

" The Diagnostic Agent <Hostname>.xxxx.net_SMDA97 was not found".

 

PFA Screen Shots of the error.

 

I have already applied the SAP Note: 1859552.

 

Diagnostic agent is up and running, status of diagnostic agent is green, and Diagnostic agent version is 7.2, and wily EM version is 9.15.

 

Wily EM and Solution Manager has been installed on the Same Host.

 

And the operating System we are using is windows server 2008.

 

 

Any Pointers to resolve this problem, any help will be highly Appreciated.

 

Regards

Faraz


Alert Notification in Solution manager

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All

I need some help in setting up alert notification using Solution manager 7.0

What i have done so far is

1.Setup system monitoring of my ECC system using Solution Manager 7.0 . I connected my DE1 system to solution manager for system monitoring in transaction DSWP.

2.Now i can see that any time a job fail in my Dev environment an alert is created in solution manager .

 

Now i want to send those alert to my email so need some help in this area. If some one can please send document or steps on how to do this setup in SOLMAN 7.0 i will really appreciate.

 

I have setup the email configuration in SOL Manager and can receive email from there .

 

Thanks All in Advance

SUPPORT MESSAGE NOT SENDING TO SAP MARKETPLACE

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Hi

 

I have a problem while sending message to SAP its showing in the log that it is sent but factually not sent to SAP marketplace.

 

Can anyone guide me with the steps

What I need to do?

Is there anything missing?

 


ITSM Service Request Creation Guided Procedures (TRANSLATION SPANISH)

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Hi Experts.

 

I am having an issue.  I am testing my ITSM (Business Role SOLMANPROREQU) in Spanish and when I try to run the Service Request Creation Guided Procedure.   I see that this titles are not displayed correctly.

 

CRM_UI_FRAME/WorkAreaViewSet  -->  Create Service Request

CUSRVREQDATA.AIC_SRV_REQ_DATA/MAINWINDOWS    --> Service Request Data

CUTEXTEDITOR.AIC_LONGTEXT/TEXTEDITOR     --> Detailed Description

AIC_SRVREQ_G/VSFINAL --> Summary

 

Anyone knows how to fix this?

 

Capture.PNG

 

Regards
Henry

Creating a CharM project with system adding at different timelines

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Hello Gurus,

 

I have a requirement where we have to set up charm for a landscape

 

where different system getting created one after another in following order

1st production

2nd Pre-production

3rd Development

4th sandbox

 

how can we proceed creating CharM project for the above scenario.

 

1. we need at least 2 system to create CharM ,so should we wait for least 2 system for getting created to start with ChaRM project?

2. Can we wait for whole landscape to be set up and configure charm or is there any other way like creation of virtual system and continue with CharM process.?

3. If we create virtual system ,do we foresee any challenges ,please share

 

 

Please suggest.

Creating Logical Component in Solman 7.1

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Hi,

 

I want to create a Logical component for my SAP ECC managed system, could you please let me knowhow to create it.

 

OR is there any standard SAP document available on how to create Logical component in Solman 7.1 SP10.

 

Regards

P Kumar

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