Auto sequencing of transports in CHARM
Hello All, If we use development without release and use the task list milestones. Then this will facilitate transport consolidation and manage the transports instead of us trying to sequence them...
View ArticleSolman-ITSM - Couldn't able to search Incidents
Hello Team, I have installed solution manager 7.1 with SP2. I have configured solman_setup, managed system & ITSM configuration completely Now I am able to create the tickets from 1) solution...
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ITSM triggered mail relay error.
Hello friends,I have recently going through the ITSM configuration. The configuration is like in a Service request if the transaction is executed or status changed in work flow of Checklist the...
View ArticleFull Details Of Tcode-SPRO
Dear Expertise, I am very new in solman, i just want to know that about Tcode-SPRO. what its function,where it is used,why it is used.Kindly send me a link with screenshot if you have. Regards,Abhinash
View ArticleHow do I approve a transport request with cCTS?
Hello, I am prototyping ChaRM with cCTS enabled. I have a transport of copies that I want to move to the QA system. However, the approval is missing. I cannot figure out how to approve the request. Has...
View ArticleReport for Time recording
HiHow can I catch information from ITSM for period of time?Message ID; Time spent; ProcessorIs there any report for this or I can see this information only from corresponding message?I have Interactive...
View ArticleMissing Reply/Confirm/Add attachement buttons in Workcenter and Web UI
Hello,we are configuring SAP SM 7.1 SP 4And we have a problem - there are no buttons "Reply/Confirm/Add attachement" neither in solman_workcenter nor in web ui (they are not grey-"inactive", they are...
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How to change status of Request for Change to Implemented manually in charm
Hi Experts, I am currently working on charm, solman 7.1 sp08. 1) There are some Request for Change which contain normal change and general change. The normal change is in "Imported into Production"...
View ArticleWhen the emergency orders are implemented, the RFC does not go to implemented...
Hello All When emergency changes are implemented, the corresponding RFC does not go the implemented status. This is happening for the first time, usually it always does. its a bug I have checked the...
View ArticleTransition from SLFN to SMIN
Hello, how can I do the transition from SLFN to SMIN?I want to have the possibility to process existing SLFN messages until they are closed and I want to restrict the way of opening messages only to...
View ArticleSolution Manager losing its diagnostics agents
Dear experts, I would like to discuss a little bit on this issue and just gather your opinions. Last week I gained anotherportion of weird experience with our Solution Manager 7.1 SPS 12. On, maybe 1/3...
View ArticleChaRM - error Urgent Change
Hi, colleagues!We have problems when creation of urgent change in Change Request Management (Solution Manager 7.1 SP12).At creation of urgent change (ZMHF) from request for change (ZMCR), we receive an...
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OS Process Monitoring - No extractor data available, extractor likely did not...
Hello Experts, I am facing issue while configuration os process monitoring. I could see OS data collected at Willy EM but not in SolMan. when i check data collection , i goterror as -No extractor data...
View ArticleChaRM - error Urgent Change
Hello, colleagues! We performed the Change Request Management tunings in Solution Manager 7.1 SP12.Tested normal changes. Problems aren't present.But when testing we have creations of urgent change...
View ArticleProblem IT calender for non-SAP Solution Manager users
Hi! I can't get the functionality for IT calender for non-SAP Solution Manager users to work. I have done everything in note 1753063 IT Calendar access to non-SAP Solution Manager users...
View ArticleDiagnostic Agents on a High-Availability Cluster Question
Hello, We are looking to install diagnostic agents for a High-availability Cluster. The system landscape is as follows: Two physical servers on a cluster, Node01 and Node 02.Node01 runs ERP central...
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Solman 7.1 SP13 and SAP HANA Database SPS9 rev 96 MDC issues
Hello,I am facing issues connecting a SAP HANA Database system to SAP Solution Manager 7.1.I will try to explain the context and the issues :Context :Solution Manager 7.1 SP13 on Windows/Oracle,...
View ArticleIncident Management and SU53 screen
Dear Everybody, As you know we can lodge an incident management request/message directly from SAP. If we have an authorisation issue then the user will do SU53 in SAP, is it then possible that when...
View ArticleITSM and Support Messages in ECC
Messages open in the ECC by menu Help -> Create Support Message are created in the Incident Management but with the classification Support Notification. We need the tickets opened in ECC are...
View ArticleITSM error: The selected SAP component is not valid
Hi Team After upgrading my system to SP13 I am receiving below error for my old tickets. The selected SAP component is not valid I had noticed however it is for top level components which are not...
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