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Release Transport Request from Change Document
Hi,We have done the upgrade of our solution manager 7.1 system from SPS10 to SPS13. After the upgrade the option of "Release Transport Request" from the change document is Grayed Out as below. It...
View ArticleHow to restrict to close IM ticket when any related document is open
Hi Experts, Need one help in ChaRM. We have requirement where we dont want to allow user to close IM(ZMIN) ticket when any related document( Like ZMCR, ZMHF etc.) is open for this Incident. Please let...
View ArticleError while creating Change Request based on SDCR in Solution Manager 7.1 SP12
Hi All, We are using Change requests based in old transaction, SDCR, in Solution Manager 7.1 SP 08 till now. Currently we have upgraded Sandbox System (MOCK) to SP12, in which we are encountering error...
View ArticleClose tasks with CRM_SOCM_SERVICE_REPORT
Hi, We sometimes use the report CRM_SOCM_SERVICE_REPORT to change the status of RfCs or Service Requests. We are currently testing with tasks and I was wondering if there is a similar easy way to close...
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How to customise ALERT TEXT for a monitotred object(setup via MAI-Job...
Entry point to the configuration from Technical monitoring workcenterIn Job Moniotring, move to step 4, define scope. Select a technical scenraio of interest (else you may want to create one)....
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Adding attachment to a service request
Hello, experts.I'm new to Solution Manager, so any kind of help would be appreciated. My question is, whether it is possible to enhance the service request creation process with a with a...
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How to execute a guided procedure for a particular Alert (from Alert Inbox)...
We delivered standard content for Guided procedere as alert resolution path for alerts that arise in job monitoring for ABAP Jobs. Launch the GP. Step 1 of the GP provides link to open the alert...
View ArticleSolution Manager 7.2 Information
Hi I heard about SAP is going to release Solution Manager 7.2 in 2015. Is this true? Anyone has information about the same like release date, about new features available with Solution Manager 7.2...
View ArticleTransaction Type - Job Request (SLFJ) not available in Create Basic Job...
Hello, (SLFJ) Job Request is not available in Transaction Type while Creating Basic Job Request in Solman 7.1 SP10 for Job Management Workcenter.(Attached Want JOBRequest(SLFJ).png) I have made these...
View ArticleSLA's for Service Request Management and Problem Management
HiCan some one please clarify the below scenario in ITSM.we normal define SLA's for Incident Management In the same way, Is the any possibly that we can configure SLA for Service request Management...
View ArticleGrey leds in Technical Monitoring
HelloWhy this leds is grey?HostAgent is availible adn DA too
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Multilevel Categorization Activation in Solution Manager ITSM
Hi, This is Eunhwa. I have a question regarding ITSM Multilevel categorization. When I revise a activated multilevl categorization, the error message appears. Fyi, I attached a screen shot. I don't...
View ArticleGetting CX_WDR_ADAPTER_EXCEPTION dump in Solution Manager
Hi Experts, I have upgraded solution manager from EHP1 to 7.1 SP12. But if i amexecuting the T-Code SOLMAN_SETUP, I am getting the blank browser popup.No URL is generating in the pop up. if I manually...
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DVM Reorganisation and Compression Analysis Not Completing.
Hello all, Solution Manager: SP13 on Oracle 11.2.0.4 / AIX 7.1Latest notes applied and setup performed again after SP13.All status light GREEN in Basic/Preparation and DVM setup overview.Latest ST-A/PI...
View ArticleHow to export document URLs from Business Blueprint Project
Hi at all, does somebody know how to export all documents of a project including their web links?I need an overview about all documents related to a project (name, document type, url). Thanks for your...
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ChaRM - Rfc Approval procedure Workflow shows error status
Hi All, After the Rfc approval procedure work flow setting in SPRO, getting the below error. mail is not triggering from Approval workflow. Also i checked the below link, but i am not able to find the...
View ArticleUser status change for RFC document depending on value selected in...
Hi Solman Experts, I want to create action conditions such as User status will be changed for RFC document depending on value selected in Categorization schema. Ex. If value selected for Level1 of Cat....
View ArticleLMDB Product Instance Error
Hello all, Currently performing Managed System Configuration Step on Solution Manager 7.1 upgrade and when trying to set up MOPZ to create a transaction for ECC Dev system, I am getting a yellow...
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BOL-Entity for GS_CM
Hello everyone.I'm trying to modify the service request creation (add an Attachment assignment block) using the UI Component Workbench (BSP_WD_CMPWB) on an AIC_SRVREQ_G component. I'm trying to do it...
View ArticleAlerts for decomissioned managed system
Hi Experts, We have one SAP instance which we are no longer using .Previously we have setup the alert monitorign for this system Now we want to remove this system from monitoring .We have done below...
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