Solution Manger 7.1 SP04 to SP08 upgrade issue
Hi All, We are trying to upgrade the Solman 7.1 SP04 to SP08 with SUM Tool SUM TOOL version: 1.0Support Package Version: 7Patch Level: 4 ISSUE (screenshot attached) Repeat Phase Severe error(s)...
View ArticleCSOL Lock entry is not getting deleted/Updated
Hi All, We are currently on Solman 7.1 SP07 and have activated CSOL & DGP functionality for the satellite systems. As per the default configuration for CSOL, the changes to same object being done...
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CDMC : CTS Analysis
I have set up an analysis for a transport request in CDMC, but I am not getting any usage data of the objects of the transport request.I have set the system as follows: Control System: Solution Manager...
View ArticleRegistration of sapccm4x fails
Hello, after systemcopy and upgrade of solman 7.0 ehp 1 to solman 7.1 sps 08 on windows registration of sapccm4x agent fails.I read attached threads, but registration is not working. On system profile...
View Articledeleting an Incident from solution manager 7.1
Hello all I had configured service desk in solution manager 7.1 sp1, it works fine, but in the configuration process and in the test process a lot of "test incidents" have been...
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Specific fields only displayed in SM_CRM (Charm)
Hi, We have made an upgrade on a solman. The fields in the EEW migrate to the new transaction SM_CRM. That's fine, realy but .. the fields stay in display mode only. I have read the very good...
View ArticleSolman SPS Upgrade 7.1 Post Processing Phase Error Operation Failed
Hi Experts, I am Just Hanging in Between and Seeking Your Help.I am Upgrading SPS Solman 7.1 From Base to SPS 8.Got a ERROR in Post Processing Phase 5.7 In Cleanup tool Phase I Selected Radio button...
View Articlesaprouttab
Hey, i need some help. i setted up a new Sol Man 7.1 now i must connect my SolMan with the OSS and i get no Connection. I installed the saprouter complete. But i have no clue how to do the saprouttab...
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ITSM -- Total/Work duration not capturing in incidents
Hi Experts, My incident management configuration couldn't able to capture the below mentioned duration types. "TOTAL DURATION OF SERVICE TRANSACTION""WORK DURATION OF SERVICE TRANSACTION" Kindly help...
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Change Status SLFN from SDCR not work
Hi, I have configured Solution Manager 7.1 EHP 4.0 and I have SLFN for support desk message type and SDCR for change request.When SDCR status already confimed (E0006), my SLFN status not change to...
View ArticleBenefits and Disadvantages of SAP Solution Manager?
Hi all, I have started an internship at a company and my job is to implement SAP Solution Manager for the company. I was curious if anyone could provide me any insight as to what the benefits are to...
View ArticleSolution Manager 7.1 client for connecting Mangaged systems
Hello, can anyone tell me to which client it is recommended to connect to in the managed systems.I remember for Solman 7.0 it was possible to connect to client 000 only CRM and BW must connect to...
View ArticleUnable to update message processor field via crm_order_maintain
We have a requirement to programmatically change/insert the “Message Processor” field on a Solman Incident. Our system is SAP Solman 7.0I am using CRM_ORDER_MAINTAIN function module for this purpose....
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program RNOTIFUPDATE01 always cancell due to UNCAUGHT_EXCEP
Dears;On Our SLM ,the backjob: REFRESH MESSAGE STATUS always cancel due to run time error(UNCAUGHT_EXCEPTION),details as belows(fetched from ST22) Please give us some advice, thanks.June Zhu
View ArticleHelp -> Create Support Message
We are running Solution Manager 7.1 SP6. Have performed most of the ITSM related setup/customization activity but may have missed something. Issue/Question:When I create an incident using the WebUI or...
View ArticleMonitoring object is fetching previous day data
Hi there,We have come across a problem with Business Process Analytics, where the monitoring object shows the data of previous day, in spite of the day selected for fetching data. For instance, if I...
View Article3.1 Configure CA Wily Introscope delete EM entry
Hello, I am in phase 3.1 and want to delete an EM entry (wrong old entry, probably there because of a fault installation). But when I want to delete this entry it shows a warning sign whith: This...
View ArticleCentral system monitoring for service providers
Hello Solman-experts! We have own SAP systems and we act as service provider for our customers. In order to monitor all the systems (own and those of customers) we would like to roll out the functions...
View ArticleSAP Solution Manager 7.1 as part of SAP Enterprise Support
Hi All, We are considering to implement SAP Solution Manager 7.1 as part of SAP Enterprise Support and we are skeptic as to what Components shall we include in our installation. Any information as to...
View ArticleMonitoring Object setup in Bpmon
HI Exports,I need to setup Monitoring object for a solution in Bpmon according to the statement below.There are old BDocs which has ended up in error. Cleanup of this old error BDocs might take some...
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