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Job Request and service desk

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Hi ,

 

a very high level architectural question.

 

I would like to activate Job Request Form in order to enable my users to open request to me for create /change/ delete job documentation.

 

From SAPHelp I read I have to activate Service Desk scenario.

 

From note Note 1111310 - Job Scheduling Management: Extended Configuration I see I have to activate BC settings

SOLMAN40_PSM_000

SOLMAN40_PSM_SP18.zip

 

Both actions are mandatory or they are mutually exclusive?

 

Can you suggest me a Basic guide for SD basic implementation?

 

Release is 7.0 but in a few months we'll upgrade to 7.1.

 

Thanks

 

Giovanni Lippolis


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