Business Process Analytics in SAP Solution Manager is a problem-oriented tool that allows customers to identify weaknesses in their existing SAP Business Suite processes and provides fast root cause analysis capabilities in order to make processes more efficient end effective (see also the blog Systematic errors vs real exceptions or improving efficiency vs effectiveness) without changing the process design itself (no re-engineering). A more detailed description, about the functions that come with Business Process Analytics, is given in the blog Business Process Analytics: Types of functions and their respective features & purposes. Using Business Process Analytics for cleaning-up your system before implementing SAP HANA might be also an important considertation. More information can be found in Before you get started with SAP HANA...you should also consider cleaning-up your backend system first.
Upcoming Events on Business Process Analytics:
- October 22 & 23: SAP d-code Las Vegas "Business Process Improvement as Part of Value Chain Optimization" (ITM214)
- November 11: SAP d-code Berlin Expert Networking Session "Discuss/learn how BP Analytics complements traditional SAP BW"
- November 12: SAP d-code Berlin "Business Process Improvement as Part of Value Chain Optimization" (ITM214)
- November 12: SAP d-code Berlin Expert Networking Session "What changes when BP Analytics can access data from SAP HANA systems"
News:
Since November 28th 2013 the "SAP Business Process Analytics" app is available for download in Apple's App Store. This app requires iOS 6.0 or higher.
Customer Stories:
New key figure content
A general description about the five existing key figure types (throughput, backlog, exception, lead time, automation rate) is given in the blog
Business Process Analytics: Types of key figures and their respective use cases. The following list of blogs provides a chronoligical overview about what came new when:
- New key figures with ST-A/PI 01M support package 1, e.g. new CRM Marketing content
- New key figures with ST-A/PI 01N, e.g. new lead time key figures
- New key figures with ST-A/PI 01P, e.g. further lead time key figures
- New key figures with ST-A/PI 01Q,, e.g. new FSCM content & new key figure types
- New key figures with ST-A/PI 01Q support package 1, e.g. new exception key figures for CO-PC
- New key figures with ST-A/PI 01Q support package 2, e.g. new Travel & Expense Management and SAP for Banking content
- New key figures with ST-A/PI 01R, e.g. new delta throughput for OTC and new business workflow key figures
If you require some customer or industry specific key figure content that is not (yet) available, you can also create your own key figures via an Customer Exit.
Application specific blogs
- Best Practice: Business Process Monitoring for Manufacturing
- Best Practice: Business Process Monitoring for Procure to Pay
- Best Practice: Business Process Monitoring for Order to Cash
- Best Practice: Business Process Monitoring for CRM Sales
- New key figures: Analyzing/Monitoring exceptions during delivery due processing
- New key figure: Analyzing/Monitoring exceptions during billing due processing
- Enhanced key figures: Analyzing/monitoring SD invoices not transferred to FI
- New key figures: Analyzing/monitoring exceptions in CRM Sales or Service documents, Business Activities or Tasks
- New keyfigures: Analyzing/monitoring exceptions from APO planning runs
- New key figures: Analyzing/monitoring exceptions during Period End Closing
- New key figures: Analyzing/monitoring exceptions in Controlling (CO-PC)
- Enhanced key figures: Bridging the organizational gap between SD and FI-AR
- Discrete manufacturing: Mapping BP Analytics key figures to system status
Frequently Asked Questions:
- http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics or closely related you might also want to visit the following
- http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring
- How play Process Observer and Business Process Analytics together?