Hi experts,
This is a business procedure issue rather than a technical issue.
I would like to assign a Specification Document to a Request for Change.
The correct procedure to my understanding is to assign the document to the Business Process (SOLAR01) (or to the Solution) that is assigned to the Request for Change (project/ solution assignment block), and not as an attachment to the RfC itself. My assumption was that the customer's interest is to manage all documents relevant to a specific business process in the same place.
The issue is that if 10 specification documents are already assigned to a business process and now there's one more change that needs to be done, how will the developer know which of the 11 documents is the relevant one? I thought about giving the document a title that includes the RfC number, but that's not the best solution...
How did you handle this issue in your ChaRM projects?
Thank you,
Adi